At a Glance
- Tasks: Lead and inspire your team while ensuring excellent customer service every day.
- Company: Join Poundland, a retail powerhouse with over 850 stores and a commitment to amazing value.
- Benefits: Enjoy flexible rotas, up to 33 days holiday, in-store discounts, and professional development opportunities.
- Why this job: Make a real impact in a vibrant environment where your leadership shapes success and culture.
- Qualifications: No specific qualifications required, just a passion for leadership and customer service.
- Other info: Apply early as we may close the vacancy if we receive a high volume of applications.
The predicted salary is between 28800 - 42000 £ per year.
About the opportunity...
As a Store Manager in a dynamic team, you're stepping into more than just a leadership position; you're in a pivotal role in shaping the experiences of your team and the customers you serve. Your day-to-day actions don't just drive sales; they create an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.
Why Choose Us?
- A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
- Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
- Comprehensive induction plan along with the opportunity to complete in-house development programmes, setting you up for success.
- Rotas are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
- Holiday allowance increasing by one day per year (up to 33 days) with the option to buy additional holidays annually, plus an extra day off for your Birthday.
- In-store discount of 10% along with exclusive discounts through our colleague benefits online portal.
- All year-round initiatives to recognise and reward our colleagues.
- Enhanced family-friendly benefits and life assurance.
- Access to Employee Assistance to support your well-being.
Your Impact:
- Love our customers: Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
- Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
- Protect the pounds (and euros): Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
Ready to Join Us?
This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us.
About us...
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.
We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros. By living our behaviours every day, we've created a land which is fun, friendly and full of surprises a place where our people can truly be the best version of themselves!
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with our core values: Love our customers, Care for our colleagues, and Protect the pounds (and euros). Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with our mission.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlighting your ability to inspire and develop others will resonate well with us, as we value strong leadership in our Store Managers.
✨Tip Number 3
Research our store operations and be prepared to discuss strategies for improving customer service and sales. Having a strategic mindset and being able to articulate your ideas will demonstrate your readiness to take on this pivotal role.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights into the company culture and expectations can provide you with valuable information that you can use to tailor your approach and show us that you're genuinely interested in joining our team.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager. Highlight your leadership skills and experience in retail management that align with the job description.
Tailor Your CV: Customise your CV to reflect the key qualities mentioned in the job description. Emphasise your ability to lead teams, provide excellent customer service, and manage store operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to the company's core values. Use specific examples from your past experiences to demonstrate how you embody 'Love our customers' and 'Care for our colleagues'.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Poundland
✨Understand the Company Values
Before your interview, make sure you know Poundland's core values: love our customers, care for our colleagues, and protect the pounds and euros. Be prepared to discuss how you embody these values in your leadership style and how you would instil them in your team.
✨Showcase Your Leadership Skills
As a Store Manager, your ability to lead and inspire is crucial. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. Highlight your coaching techniques and how you develop others.
✨Demonstrate Customer Service Excellence
Poundland places a strong emphasis on customer service. Be ready to share specific instances where you went above and beyond to ensure a great customer experience. Discuss how you would train your team to do the same.
✨Prepare for Operational Questions
Expect questions about managing store operations, including sales strategies, inventory management, and cost control. Familiarise yourself with retail metrics and be ready to discuss how you would drive sales while minimising shrinkage.