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- Tasks: Support contractors and clients, ensuring a smooth recruitment experience.
- Company: Join Morson, a leading recruitment firm with a 50-year legacy and global reach.
- Benefits: Enjoy flexible working, 26 days holiday, and a competitive bonus scheme.
- Why this job: Be part of a supportive team that values personal connections and professional growth.
- Qualifications: Experience in recruitment or HR, strong admin skills, and excellent communication abilities required.
- Other info: Role based in South Manchester with occasional travel to client sites.
The predicted salary is between 28800 - 43200 £ per year.
With a unique 50-year heritage of innovative recruitment, Morson is a diverse group with an outstanding reputation for delivering consultancy, design, technology, training, and people solutions around the world. With revenues of over £1bn and offices across the world, we place people into employment with some of the world's biggest brands. Even as a business of true scale, we keep it personal and consistently go the extra mile. As a family, we celebrate the good times together and we look after each other. We are technical innovators with people at our heart. We are ambitious for you, and we care.
The Opportunity: We’re now looking for a Client Relationship Executive to join one of our high-profile, long-standing client partnerships. Based on-site in South Manchester (with occasional travel to other UK locations), this role is perfect for someone who thrives in a client-facing, fast-paced environment and is passionate about delivering an outstanding recruitment experience.
What you’ll be doing:
- Act as the first point of contact on-site for contractor support, queries, and onboarding.
- Deliver face-to-face support sessions, managing escalations and coordinating with internal delivery teams.
- Support onboarding/security documentation alongside our vetting team.
- Ensure compliance with client and statutory requirements for all contractors.
- Drive contractor engagement with regular check-ins and feedback sessions.
- Build strong relationships with hiring managers and internal stakeholders.
- Support the recruitment and extension process across multiple sites.
- Provide insightful reports on headcount, pay, tenure, and more.
- Handle purchase orders, timesheets, and compliance documentation.
- Attend quarterly and annual business reviews, contributing to continuous improvement.
What we’re looking for:
- Previous experience in recruitment, HR, or a similar client-focused role.
- Strong admin skills and proficiency with Microsoft Office.
- Excellent interpersonal and communication abilities.
- A proactive, professional, and supportive approach to all stakeholders.
- A full UK driving license – travel to other client sites (e.g., Stansted, East Midlands) will be required.
- Eligibility to pass DBS and provide 3 years of referencing.
Working with Morson: Alongside working at one of the UK’s Best Big Companies to work for™, you will also receive:
- A competitive bonus scheme
- 26 days holiday (plus bank holidays)
- Flexible/hybrid model working post onboarding
- Investment into your learning & development
- A colleague health and well-being programme
- Free on-site parking (client site and Morson HQ)
Contact Detail:
Morson Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive - MSP
✨Tip Number 1
Familiarise yourself with Morson's values and culture. Understanding their commitment to personal relationships and innovative recruitment will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Morson on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company and the role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your client-facing skills and ability to manage relationships. Morson values a proactive approach, so showcasing your initiative will set you apart.
✨Tip Number 4
Research the latest trends in recruitment and HR, especially those relevant to the MSP sector. Being knowledgeable about industry developments will show your passion for the field and your readiness to contribute to Morson's success.
We think you need these skills to ace Client Relationship Executive - MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in recruitment, HR, or client-focused roles. Emphasise your interpersonal and communication skills, as well as any specific achievements that demonstrate your ability to build strong relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering an outstanding recruitment experience. Mention your proactive approach and how you can contribute to the client engagement aspect of the role. Personalise it by referencing Morson's values and culture.
Highlight Relevant Skills: In your application, clearly outline your administrative skills and proficiency with Microsoft Office. Provide examples of how you've successfully managed contractor support or compliance documentation in previous roles.
Prepare for Potential Questions: Think about potential interview questions related to client relationship management and recruitment processes. Be ready to discuss how you would handle escalations and ensure compliance with client requirements.
How to prepare for a job interview at Morson Talent
✨Know the Company Inside Out
Before your interview, make sure to research Morson thoroughly. Understand their history, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Client-Facing Skills
As a Client Relationship Executive, you'll need to showcase your ability to build strong relationships. Prepare examples from your past experiences where you've successfully managed client interactions or resolved issues, highlighting your interpersonal skills.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific instances where you had to manage escalations or improve client satisfaction, and be ready to discuss them in detail.
✨Showcase Your Organisational Skills
Given the administrative aspects of the role, be prepared to discuss how you stay organised and manage multiple tasks. Share any tools or methods you use to keep track of deadlines, compliance documentation, and client communications.
