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For Companies At a Glance
- Tasks: Engage with customers face-to-face, meeting their needs in a local branch.
- Company: Join AXA, a leading insurance provider focused on customer service.
- Benefits: Enjoy a competitive salary, generous holidays, and staff discounts.
- Why this job: Be part of a supportive team with comprehensive training and growth opportunities.
- Qualifications: 5 GCSEs grade C or above, including Maths and English; no experience required.
- Other info: Refer a friend for extra cash if they join AXA!
The predicted salary is between 21000 - 26000 £ per year.
We are actively recruiting a new team member to join us. If you are looking for a new challenge, this role is a Permanent Full Time position in our Portadown branch with full training provided.
We’re looking for positive customer service professionals – some previous experience would be great, but more important will be your passion for customer service, natural talent for connecting with people, quick problem-solving ability as well as great communication and computer skills.
Do you know someone in AXA because Refer A Friend payment applies!
What you’ll be doing:
You’ll spend your time in a local branch office, engaging with our customers face to face, identifying and meeting their needs, across new business and renewals, as well as other service-related interactions. Together with other branch colleagues, you may occasionally be involved in external business development activities, promoting AXA across various community and business initiatives.
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No experience required, all we ask for is great customer service skills as customers are at the heart of what we do and if you’re as passionate about helping customers as we are, you’re already one step closer.
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Friendly & good communication skills
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Resilience and persistence to meet sales targets
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Computer literate, with the ability to effectively learn the navigation of multiple systems.
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Minimum 5 GCSE’s grade C or above (including Maths and English) or education equivalent
As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
Salary: A competitive base salary of £23,400.
Plus exam related salary increases, generous pension contribution, staff discount on motor & home insurance, generous holidays, wellbeing initiatives for you and your family and more.
Working Hours:
Full time, 37.5 hours per week.
Induction & Training:
You’ll receive a comprehensive induction and benefit from a structured training programme with one of our specialist Trainers. We’ll give you all the training and support you need to become a confident and skilled Representative, including continual development of your technical knowledge and interpersonal skills.
Training is 5 weeks full time.
As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
Portadown Insurance Representative employer: AXA
Contact Detail:
AXA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portadown Insurance Representative
✨Tip Number 1
Make sure to showcase your passion for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your enthusiasm shine through. This role is all about connecting with people, so demonstrating your genuine interest can set you apart.
✨Tip Number 2
Familiarize yourself with AXA's values and community initiatives. Being knowledgeable about the company will not only help you in discussions but also show that you're genuinely interested in being part of their team and contributing to their goals.
✨Tip Number 3
Practice your problem-solving skills by engaging in role-playing scenarios. This can help you think on your feet and prepare you for real-life situations you'll encounter as a representative, especially when dealing with customer inquiries.
✨Tip Number 4
Network with current employees or those in similar roles. If you know someone at AXA, reach out to them for insights about the company culture and expectations. This can give you an edge and help you tailor your approach when applying.
We think you need these skills to ace Portadown Insurance Representative
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your passion for customer service in your application. Share specific examples of how you've successfully engaged with customers in the past, even if it's from previous roles or volunteer experiences.
Showcase Communication Abilities: Since great communication skills are essential for this role, include instances where you effectively communicated with others. This could be through teamwork, presentations, or resolving conflicts.
Demonstrate Problem-Solving Skills: Provide examples of situations where you quickly identified problems and implemented solutions. This will show your potential employer that you can handle challenges effectively.
Tailor Your CV: Customize your CV to align with the job description. Highlight relevant qualifications, such as your GCSEs, and any experience that showcases your ability to learn new systems quickly.
How to prepare for a job interview at AXA
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples from your past experiences where you went above and beyond to assist someone, even if it wasn't in a formal job setting.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific situations where you successfully resolved a customer's issue. Highlight your quick thinking and ability to adapt to different scenarios, as these are key traits for the role.
✨Communicate Clearly and Confidently
Practice clear and concise communication before the interview. Being able to articulate your thoughts well will showcase your strong communication skills, which are essential for engaging with customers face to face.
✨Familiarize Yourself with AXA's Values
Research AXA's mission and values to understand what they stand for. During the interview, align your answers with their core principles, demonstrating that you are a good fit for their team culture.
