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- Tasks: Welcome guests, manage bookings, and assist with event coordination.
- Company: Join an award-winning guest services provider in a prestigious London location.
- Benefits: Enjoy competitive pay, career progression, and a vibrant work environment.
- Why this job: Perfect for those who love customer service and want to make a positive impact.
- Qualifications: 2 years in customer service, preferably in a five-star setting; strong communication skills required.
- Other info: Open to all qualified applicants; diversity is celebrated here.
Corporate Receptionist – London £35,000 – £36,000 Full-time Permanent (40 hrs pw)
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Hours: Monday to Friday, on a shift rota between 7:00 AM and 7:00 PM, with flexibility to cover evening functions
We are seeking an experienced and enthusiastic Corporate Receptionist to join an innovative and creative Front of House team at one of our prestigious client sites in Central London. This is an exciting opportunity to be part of a service-driven culture that prides itself on creating exceptional guest experiences through engagement and innovation.
Main Responsibilities
* Deliver an outstanding level of service to clients and visitors, ensuring all duties are performed to the highest standard.
* Create a seamless and memorable arrival experience through professional engagement and attention to detail.
* Greet internal and external guests in accordance with agreed service standards.
* Welcome and escort guests to meeting rooms, assisting with coats and luggage as needed.
* Respond to enquiries in person, via phone or email, promptly and professionally.
* Maintain up-to-date knowledge of building facilities to assist and direct guests effectively.
* Support event registration and coordination, from preparation through to successful delivery.
* Collaborate closely with service partners to maintain a cohesive \”one team\” approach.
The Ideal Candidate
* Welcoming, energetic, and highly organised with a keen eye for detail.
* Passionate about delivering outstanding customer service and fostering positive relationships.
* Excellent communicator with the ability to build rapport with clients and colleagues alike.
* Confident, professional, and proactive with strong planning skills.
* Ideally possesses at least one year of experience in a 5-star environment or a corporate reception role.
Benefits Include
* Exclusive travel discounts with major brands such as TUI, Expedia, and (url removed).
* Savings on groceries and everyday shopping with Tesco, Sainsbury\’s, Morrisons, and others.
* Access to a range of financial wellbeing offers, including life assurance cover.
* Cashback rewards and regular discount updates.
* Contributory pension scheme.
* Wellness and mental health programmes, including access to a Digital GP.
* Employee Assistance Programme for you and your family.
* Learning and development opportunities to support your career growth.
* Recognition through our internal awards programme.
* One paid day each year to volunteer for charity work.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of the organisation you're applying to. Understanding their approach to customer service will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your telephone etiquette and communication skills. Since the role requires excellent phone handling, consider role-playing scenarios with a friend or family member to build your confidence in managing professional calls.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the interview process and what the company looks for in a Corporate Receptionist.
✨Tip Number 4
Prepare examples from your previous experience that showcase your ability to provide exceptional customer service. Think of specific situations where you went above and beyond to meet client needs, as these stories will resonate well during interviews.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in high-end environments. Emphasise any roles where you provided exceptional service or managed client interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering five-star service. Mention specific experiences that demonstrate your ability to build strong relationships and handle professional calls with confidence.
Highlight Relevant Skills: In your application, focus on skills such as communication, interpersonal abilities, and attention to detail. These are crucial for a Corporate Receptionist role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Search
✨Showcase Your Customer Service Skills
Since the role requires a high-end customer service background, be prepared to share specific examples of how you've delivered exceptional service in previous roles. Highlight any experiences where you went above and beyond for clients.
✨Demonstrate Professionalism
As a Corporate Receptionist, you'll be the first point of contact for visitors. Dress smartly and maintain a professional demeanour throughout the interview. This will reflect your understanding of the corporate environment.
✨Familiarise Yourself with the Company
Research the company and its values before the interview. Understanding their approach to guest services will help you align your answers with what they are looking for, showing that you're genuinely interested in the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios from your past experience where you successfully managed challenges, especially in a reception or customer service context.
