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- Tasks: Support daily prison operations with varied tasks from security to monitoring.
- Company: Join His Majesty’s Prison and Probation Service, making a real difference.
- Benefits: Enjoy 25 days annual leave, pension scheme, and retail discounts.
- Why this job: Make an impact while gaining valuable experience in a unique environment.
- Qualifications: No qualifications needed, just good communication and calmness under pressure.
- Other info: Opportunities for career progression and training available.
The predicted salary is between 23472 - 31200 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Grade - HMP Full Sutton (Prison Support Role)
✨Tip Number 1
Familiarise yourself with the daily operations of a prison. Understanding the environment and the various roles within it can help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Highlight your communication skills. Since this role requires good judgement and the ability to remain calm under pressure, be prepared to share examples from your past experiences where you've successfully navigated challenging situations.
✨Tip Number 3
Show your enthusiasm for teamwork. As an Operational Support Grade, you'll be part of a team, so emphasise your ability to collaborate effectively and support your colleagues in a fast-paced environment.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts. Since the role involves working weekends and nights, demonstrating your willingness to adapt to various schedules can set you apart from other candidates.
We think you need these skills to ace Operational Support Grade - HMP Full Sutton (Prison Support Role)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operational Support Grade position. Highlight key skills such as communication, teamwork, and the ability to remain calm under pressure in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences that demonstrate your suitability for the role. Focus on any previous roles that involved teamwork, security, or customer service, even if they were not in a prison environment.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the Operational Support Grade position. Use specific examples to illustrate your skills and how they align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ministry of Justice
✨Show Your Team Spirit
As an Operational Support Grade, teamwork is crucial. Be prepared to discuss examples of how you've successfully worked in a team before, highlighting your ability to support others and contribute positively to group dynamics.
✨Demonstrate Calmness Under Pressure
This role can be fast-paced and sometimes stressful. Think of situations where you had to remain calm and make quick decisions. Sharing these experiences will show your potential employer that you can handle the demands of the job.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle specific scenarios, so being able to communicate effectively will be essential.
✨Understand the Role's Responsibilities
Familiarise yourself with the day-to-day tasks of an Operational Support Grade. Being knowledgeable about the role will allow you to ask insightful questions and demonstrate your genuine interest in contributing to the prison's operations.
