At a Glance
- Tasks: Support our Portugal customers with their needs and queries.
- Company: Join Moove, a top provider of automotive lubricants and oils.
- Benefits: Enjoy a competitive salary and a permanent role with Monday to Friday hours.
- Why this job: Be part of a dynamic team making a real impact in customer service.
- Qualifications: No specific qualifications required; just bring your passion for helping others.
- Other info: Work from our European Head office in Gravesend, Kent.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for you to join our team as our Dedicated Customer Professional, based at our European Head office in Gravesend, Kent, supporting our Portugal customers.
Joining us on a permanent basis, Monday to Friday (Portugal Hours), you will receive a competitive salary.
Moove is a leading provider of automotive lubricants, oils, and chemicals.
Dedicated Customer Professional for Portugal employer: Moove Lubricants
Contact Detail:
Moove Lubricants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Customer Professional for Portugal
✨Tip Number 1
Familiarise yourself with the automotive lubricants and oils industry, especially focusing on the Portuguese market. Understanding the specific needs and preferences of customers in Portugal will give you an edge during interviews.
✨Tip Number 2
Brush up on your language skills! If you're fluent in Portuguese, make sure to highlight this in conversations. Being able to communicate effectively with customers in their native language is a huge plus.
✨Tip Number 3
Network with professionals in the automotive sector, particularly those who have experience in customer service roles. Attend industry events or join online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle specific customer scenarios, especially those that might be unique to the Portuguese market, to demonstrate your problem-solving skills.
We think you need these skills to ace Dedicated Customer Professional for Portugal
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Dedicated Customer Professional position. Tailor your application to highlight relevant experience in customer service, particularly in supporting international clients.
Highlight Language Skills: Since the role involves supporting customers in Portugal, emphasise any language skills you have, especially Portuguese. Mention your proficiency level and any relevant experiences where you used these skills.
Showcase Relevant Experience: In your CV and cover letter, provide specific examples of your previous customer service roles. Focus on achievements that demonstrate your ability to handle customer inquiries effectively and resolve issues promptly.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the position and how your skills align with the company's goals. Make sure to convey your enthusiasm for working with Moove and supporting their customers in Portugal.
How to prepare for a job interview at Moove Lubricants
✨Research the Company
Before your interview, take some time to learn about the company and its products, especially their automotive lubricants and oils. Understanding their mission and values will help you align your answers with what they are looking for.
✨Know Your Customer Service Skills
As a Dedicated Customer Professional, you'll need to demonstrate strong customer service skills. Be prepared to discuss specific examples of how you've handled customer inquiries or resolved issues in the past.
✨Prepare for Role-Specific Questions
Expect questions that are tailored to the role, such as how you would handle a difficult customer or how you prioritise tasks. Practising your responses can help you feel more confident during the interview.
✨Show Enthusiasm for the Role
Express your excitement about the opportunity to work with customers in Portugal. Highlight any relevant language skills or cultural knowledge that could benefit the team and show that you're genuinely interested in the position.