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- Tasks: Lead the store team and enhance customer experiences daily.
- Company: Join a dynamic retail environment focused on community and customer care.
- Benefits: Enjoy flexible schedules, generous holiday allowances, and exclusive discounts.
- Why this job: Shape customer journeys while developing your leadership skills in a supportive culture.
- Qualifications: No specific experience required; just a passion for customer service and teamwork.
- Other info: Apply early as we may close the vacancy if we receive many applications.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You’re assuming a pivotal role in shaping the experiences of both your team and the customers’ journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Why Choose Us?
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A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
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Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
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Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
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Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
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Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
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Enhanced Family friendly benefits and life assurance.
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In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
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All year-round initiatives to recognise and reward our colleagues.
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Access to Employee Assistance to support your well-being.
Your Impact:
Love our customers:
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Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
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Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our ‘two is a queue’ initiative in mind.
Care for our colleagues:
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Create a safe environment for your team and ensure all policies and procedures are followed.
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Work alongside the Store Manager to help support the team around you.
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Managing new colleagues’ inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
Protect the pounds (and euros):
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Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
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Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
Assistant Store Manager employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've motivated a team or improved customer service in previous roles. This will demonstrate your ability to be a vital link between the Store Manager and the team.
✨Tip Number 2
Familiarize yourself with our core values: loving customers, caring for colleagues, and protecting the pounds (and euros). Think of ways you can embody these values in your daily work and be ready to share your ideas during the interview.
✨Tip Number 3
Research the latest trends in merchandising and customer service within the retail industry. Being knowledgeable about current practices will help you stand out as a candidate who is ready to drive sales and create an engaging shopping experience.
✨Tip Number 4
Prepare questions that show your interest in professional development opportunities, such as the Retail Manager Level 3 qualification. This demonstrates your commitment to growth and aligns with our focus on developing our team members.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and how your skills align with the expectations of the role.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in retail management or customer service. Provide specific examples of how you've successfully led a team or improved customer satisfaction.
Showcase Your Values: Demonstrate how you embody the core values mentioned in the job description: loving customers, caring for colleagues, and protecting financial resources. Use anecdotes that reflect these values in action.
Tailor Your Application: Customize your application materials to reflect the language and priorities outlined in the job description. This shows that you are genuinely interested in the position and understand what the company is looking for.
How to prepare for a job interview at Poundland
✨Show Your Customer-Centric Mindset
Emphasize your commitment to excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's core value of loving their customers.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll be supporting and leading a team. Be prepared to discuss your experience in managing teams, conducting training, and fostering a positive work environment. Highlight any instances where you successfully motivated your colleagues.
✨Discuss Your Merchandising Experience
Since merchandising is a key part of the role, come ready to talk about your creative flair in showcasing products. Provide examples of how you've effectively displayed merchandise to drive sales and enhance customer experience.
✨Prepare for Commercial Discussions
Understand the importance of commercial objectives such as sales and shrink. Be ready to discuss how you've contributed to achieving these goals in past positions, and demonstrate your ability to lead daily huddles or team meetings to communicate objectives.
