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For Companies At a Glance
- Tasks: Conduct property surveys and oversee repairs to ensure high standards.
- Company: Join The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: Enjoy 35 days annual leave, a company vehicle, and a generous pension scheme.
- Why this job: Make a real impact on housing quality while developing your career in a supportive environment.
- Qualifications: Level 4 qualification in Surveying or Construction required; experience in property management is a plus.
- Other info: Work across Stevenage and surrounding areas with opportunities for ongoing learning.
The predicted salary is between 38000 - 52000 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers' homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
About the role
We have a new opportunity for a Repairs Surveyor to join the Guinness Property team. As a Repairs Surveyor, you will conduct property surveys and inspections, overseeing subcontracted repairs to ensure they meet Guinness standards and timelines. This field-based role involves traveling across Stevenage, Welwyn Garden City, Chelmsford and the surrounding areas.
Reporting to the Complex Repairs Manager, you will perform surveys, including Damp, Mould, and Condensation inspections. You will diagnose complex faults, inspect works, and support Guinness Property to ensure high-quality repairs are delivered on budget, on time, safely, and to a high standard. You will also maintain customer satisfaction KPIs and ensure value for money through effective procurement and management of repairs.
What we're looking for
We are a customer-focused organisation, valuing both our actions and approach. As an experienced and knowledgeable Repairs Surveyor, you will possess excellent customer service skills and the ability to work independently to assess and enhance property standards. You will also be able to demonstrate the below essential skills and experience:
- Excellent level of knowledge of building construction standards and legislation, and an ability to diagnose and specify remedies to building defects.
- Experience in undertaking assessments in line with the Housing Health & Safety Rating System.
- Understanding of responsive repairs, voids work and planned and cyclical repairs requirements.
- Ability to be proactive and work on own initiative, with limited supervision.
- Experience in managing contractors.
- Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face-to-face, or by telephone.
- Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
- Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
- Full Driving Licence.
Essential Qualifications:
- Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
- Evidence of continuous professional development.
Desirable Qualifications:
- Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
- RICS (Building Surveying) or MCIOB membership.
What we can offer you
- Salary £45,818 per annum full time, 39 hours per week Monday to Friday.
- Company vehicle - for work use only.
- 35 days annual leave (including bank holidays) plus the option to buy and sell 5 days.
- A generous contributory pension of up to 9% matching contributions.
- Life Assurance 3 x salary.
- Health care cashback plan.
- Ongoing learning & career development opportunities.
- Payment toward professional subscriptions.
- Discounts portal to save money on various products and services.
How do I apply?
If you're interested in joining us and would like to apply for this role, we would love to hear from you! The first step is hitting the ‘apply' button and submitting your application online by uploading your CV. Interviews will take place in person in Milton Keynes from Monday 23rd June 2025.
If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.
Repairs Surveyor in Stevenage employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Surveyor in Stevenage
✨Tip Number 1
Familiarise yourself with the Housing Health & Safety Rating System (HHSRS) as it’s crucial for the Repairs Surveyor role. Understanding this system will not only help you in assessments but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the housing and property management sector, especially those who have experience with Guinness Property or similar organisations. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of building construction standards and legislation. Being able to discuss specific examples of how you've diagnosed and specified remedies for building defects will set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your customer service skills during the interview. Think of examples where you’ve successfully managed contractor relationships or resolved customer issues, as these experiences are highly relevant to the role.
We think you need these skills to ace Repairs Surveyor in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Repairs Surveyor role. Emphasise your knowledge of building construction standards, customer service skills, and any experience managing contractors.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities and qualifications mentioned in the job description. Use examples from your past work to demonstrate how you meet their requirements, particularly in diagnosing building defects and managing repairs.
Highlight Relevant Qualifications: Clearly list your educational qualifications, especially if you have a Level 4 qualification in Surveying or Construction. Mention any continuous professional development or memberships that are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and accurate communication is crucial, so ensure your application reflects this standard.
How to prepare for a job interview at Guinness Partnership
✨Know Your Building Standards
Make sure you brush up on your knowledge of building construction standards and legislation. Be prepared to discuss how you've diagnosed and specified remedies for building defects in your previous roles.
✨Demonstrate Customer Focus
As a customer-focused organisation, it's crucial to showcase your excellent customer service skills. Prepare examples of how you've maintained high customer satisfaction in past positions, especially in challenging situations.
✨Showcase Your IT Skills
Familiarise yourself with Microsoft Office and any property management systems you’ve used. Be ready to discuss how you’ve utilised these tools to manage your workload and keep accurate records.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios related to repairs and inspections. Think through your approach to managing contractors and ensuring repairs meet quality standards, as this will demonstrate your proactive nature and ability to work independently.
