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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and support sales operations daily.
- Company: Join World Wide Technology, a top global workplace for 13 years running.
- Benefits: Enjoy competitive salary, bonuses, and a supportive work culture.
- Why this job: Be part of a dynamic team that values innovation and collaboration.
- Qualifications: Requires a degree or equivalent experience in IT sales/support and strong communication skills.
- Other info: Opportunity to work in a truly international environment with a focus on sustainability.
The predicted salary is between 28800 - 43200 £ per year.
For the 13th consecutive year, World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset. World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.
Responsibilities:
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Experience Needed:
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of two years sales and or sales support experience in the information technology industry
- Proficient PC Skills (MS Office Suite)
- Previous experience working with CCW CRM tool - Preferable.
- Ability to effectively utilize WWT internal systems, tools, and processes
- Demonstrated leadership, communication, and problem-solving skills
WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits.
Equal opportunities & Sustainability statement:
We strive to create an environment where all employees are empowered to succeed based on their skills, performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration and respect for all team members, ensuring that WWT remains a great place to work for All!
Contact Detail:
World Wide Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative / Sales Support
✨Tip Number 1
Familiarise yourself with the specific tools and processes used by World Wide Technology, especially the CCW CRM tool. Understanding how to navigate these systems will give you a significant advantage during the interview process.
✨Tip Number 2
Research the key OEM products and services that WWT offers, such as CISCO and HPE. Being able to discuss these in detail will demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 3
Network with current or former employees of WWT on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to showcase your problem-solving skills through real-life examples. WWT values leadership and communication, so think of scenarios where you've effectively resolved issues in a sales or support context.
We think you need these skills to ace Inside Sales Representative / Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and support, particularly within the IT industry. Emphasise any specific tools or processes you've used that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of World Wide Technology's values and culture. Mention your enthusiasm for the role and how your skills can contribute to their success.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and proficiency with CRM tools. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at World Wide Technology
✨Know Your Products
Familiarise yourself with the strategic OEM products and services that World Wide Technology offers. Being able to discuss these confidently will show your commitment and understanding of the role.
✨Demonstrate Your Sales Experience
Prepare specific examples from your previous sales or sales support roles that highlight your problem-solving skills and ability to meet customer requirements. This will help you stand out as a candidate who can deliver results.
✨Master the Tools
If you have experience with the CCW CRM tool or similar systems, be ready to discuss how you've used them effectively in past roles. If not, take some time to learn about WWT's internal systems and processes to show your eagerness to adapt.
✨Showcase Your Communication Skills
Since the role involves interacting with various teams and customers, practice articulating your thoughts clearly and concisely. Good communication is key in sales support, so be prepared to demonstrate this during the interview.
