Facilities and Operations Officer

Role: Operations Manager Function: Reports to: Business Operations Director Location: Gatwick Head Office (Crawley) Compensation: Competitive: 20 Days Paid Holiday + 8 Bank Holidays STYRKR is a leading innovator in the wellness and sports nutrition manufacturing industry, dedicated to producing the highest quality products that fuel athletes and fitness enthusiasts worldwide. Over the last few years, we’ve been building the Styrkr brand, D2C and B2B models to fulfil our vision of global domination. As of now products from our own brands and our growing client base are sold and distributed across the UK, USA, EU as well as Asia and South America. Due to a recent surge in growth, we’ve been making changes to our long-term strategy to drive efficiency and performance across our operations team. STYRKR are seeking an experienced Operations Manager. Reporting directly to the Business Operations Director and working alongside the Logistics and Warehouse Manager, the Operations Manager will oversee the operations leadership team consisting of Purchasing, Supply Chain and Production. The role will require an in-depth knowledge of operations and manufacturing as well as an understanding of Oracle NetSuite ERP system. Manage production planning and scheduling Oversee quality control procedures and continuous product quality improvements Inventory & Stock Control Implement and manage stock rotation, stock takes, and shrinkage reduction strategies Ensure efficient order dispatch, Amazon FBA prep, and delivery performance (OTIF) Optimise packaging, delivery costs, and returns handling Lead the implementation of a new project management platform (e.g. Drive adoption, training, and cross-team alignment on project workflows Monitor production plans and staff scheduling to respond rapidly to demand shifts Conduct regular performance reviews and provide structured feedback Manage shift planning, onboarding, training, and upskilling Ensure full H&S compliance across all operational sites Maintain policies and documentation in line with legal requirements Compliance & Regulatory Maintain adherence to food safety, labelling, and manufacturing regulations Ensure compliance with export/import, Amazon, and retailer-specific requirements Define and monitor key performance metrics (COGS, OTIF, waste %, yield, etc.) Build reports and dashboards to track operational performance weekly/monthly Use data to inform operational decision-making and strategic planning Able to drive performance and understand performance metrics Company events ~ On-site parking ~ Staff discount ~ Staff pension ~20 days holiday plus bank holidays ~+1 additional holiday day for every year of service ~ Competitive Salary ~ Bonuses Office-based: Monday to Friday 08:30 – 17:00