At a Glance
- Tasks: Manage client accounts, oversee projects, and ensure smooth communication between teams.
- Company: Join a fast-growth social-first agency working with global brands and high-growth scale-ups.
- Benefits: Enjoy hybrid work, flexible hours, health perks, and an extra day off for your birthday.
- Why this job: Be part of a dynamic team, contribute to exciting campaigns, and grow in a supportive environment.
- Qualifications: Organised, proactive, and interested in social media and digital marketing.
- Other info: Potential for longer-term opportunities after the 12-month contract.
The predicted salary is between 24000 - 28000 £ per year.
We are seeking an Account Executive or Senior Account Executive with experience in a marketing or communications agency to join our team on a fixed-term 12-month contract to cover maternity leave. There may be potential for a longer-term opportunity, depending on the needs of the business and team at the end of the contract period. Fixed-term commencement: Early July 2025-July 2026 (exact dates tbc).
About Us
We are a fast-growth Social-first agency helping global brands, household names, and high-growth scale-ups accelerate their business growth. Our full-service offering includes Social, Paid, Creative & Influencer. We have a team of 65+ across Bath, London, New York and Miami, with ambitions to continue growing and being recognised as the best social agency.
First of all, here are some important things…
- Work From Home: We operate a hybrid model where team members come to the office 3 days a week. A lot of our team loves working collaboratively, but they also like the option and balance of working from home.
- Benefits Package: Collaboration with Bupa & Perkbox grants you access to a spectrum of health services, discounts, benefits, and perks. Additional day off for your birthday. Kickstart a healthier commute with our cycle-to-work scheme.
- Flexible hours: Some people are early birds, and others like to start later. We allow people to set their own times, with some people starting at 8am and getting to finish up earlier! We trust our team to get their work done on their schedule.
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support diverse and inclusive work environments and are actively looking for people who share our values.
Roles & Responsibilities
This role could either be an Account Executive or Senior Account Executive, depending on experience. Supporting the day-to-day account relationships, including stakeholder communication (internal & external) and retained & project oversight. Distilling client briefs or business problems and translating them into internal briefs (with strategy) - translating business problems into marketing, communication or social objectives. Building strong working relationships with clients and internal teams - adopting and championing a best-in-class approach to account management. Working with clients to gain a thorough understanding of their business and objectives, translating this into client briefs and ensuring that internal teams are clear on their objectives and tasks. Supporting your Account Manager on multiple campaigns simultaneously, liaising with the department leads and teams whilst staying up-to-date on the progress of each campaign and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions. Sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings while providing recommendations and expertise at every stage of the campaign. Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings and post-campaign analysis meetings. Continual forward-thinking and proactive ideation of additional activities that we could propose to clients based on a detailed knowledge of their business, objectives and upcoming focuses. Maintaining up-to-date documentation and drives. Using internal systems such as Clickup to manage retained and project timelines.
Requirements
A highly organised individual who enjoys managing projects. An interest in the social media and digital marketing landscape. Be proactive in sharing this knowledge with both internal stakeholders and clients. You are happy speaking with clients & internal teams to ensure everything runs smoothly from the beginning to completion.
Salary - £24,000 to £28,000
Contact Detail:
The Social Shepherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with the latest trends in social media and digital marketing. Being knowledgeable about current strategies and tools will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the marketing and communications field. Attend industry events or join relevant online communities to connect with potential colleagues and learn more about the agency's culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships or projects in the past. Highlighting your experience in a similar role will show that you're ready to hit the ground running.
✨Tip Number 4
Research StudySmarter and our approach to account management. Understanding our values and how we operate will allow you to tailor your conversations and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing or communications agencies. Focus on your achievements and how they relate to the responsibilities of the Account Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the social media landscape and your passion for account management. Mention specific examples of how you've successfully managed client relationships in the past.
Showcase Your Communication Skills: In your application, emphasise your ability to communicate effectively with both clients and internal teams. Provide examples of how you've distilled complex information into clear briefs or reports.
Highlight Your Organisational Skills: Demonstrate your project management abilities by detailing how you have successfully managed multiple campaigns simultaneously. Use specific metrics or outcomes to illustrate your effectiveness.
How to prepare for a job interview at The Social Shepherd
✨Know the Company Inside Out
Before your interview, make sure to research the agency thoroughly. Understand their services, recent campaigns, and their approach to social media and digital marketing. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations related to account management. Think of examples from your past experience where you've successfully managed client relationships or resolved issues. Be ready to discuss your thought process and the outcomes.
✨Showcase Your Organisational Skills
As an Account Executive, being organised is key. Prepare to discuss your methods for managing multiple projects simultaneously. You might want to bring examples of tools or systems you've used in the past, like Clickup, to demonstrate your ability to keep everything on track.
✨Demonstrate Your Communication Skills
Since the role involves a lot of stakeholder communication, practice articulating your thoughts clearly and confidently. You may be asked to present a mock pitch or provide updates as if you were speaking to a client. Make sure to convey your ideas succinctly and professionally.