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For Companies At a Glance
- Tasks: Answer calls, greet patients, book appointments, and handle medical queries.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Gain valuable experience in a busy environment with potential for growth.
- Why this job: Perfect for those who enjoy helping others and thrive in dynamic settings.
- Qualifications: Excellent communication skills and a friendly demeanor are essential.
- Other info: Experience in a medical setting is a plus, but not required.
The predicted salary is between 24000 - 36000 £ per year.
Main duties of the GP Receptionist will include:
Answer incoming telephone calls
Greet and direct incoming visitors/patients in a professional manner
Book appointments and deal with general medical queries
Deal with angry or upset people and diffuse these situations confidently
Enter accurate personal information onto a database.
Assisting with other ad hoc administrative duties
Our client is looking to recruit a receptionist with an excellent telephone manner who is friendly and welcoming. The successful Receptionist will have the ability to work productively in a busy reception area. Previous experience with a GP surgery/Medical Centre/Health Centre and use of EMIS system is advantageous but not essential., Be able to follow procedures accurately
Excellent telephone manner and good listening skills
Ability to work productively in a busy environment
Excellent communication skills
The ability to adapt and communicate with a variety of people
Must be able to show empathy and be resilient when required in certain situations
GP Receptionist employer: Erek Daily Alerts - Travail Employment Group
Contact Detail:
Erek Daily Alerts - Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist
✨Tip Number 1
Familiarize yourself with common medical terminology and the types of queries patients might have. This will help you feel more confident when answering calls and dealing with inquiries.
✨Tip Number 2
Practice your telephone manner by role-playing with a friend or family member. Focus on being friendly, clear, and professional to make a great first impression over the phone.
✨Tip Number 3
Develop your skills in conflict resolution. Think about strategies for diffusing tense situations, as this will be crucial when dealing with upset patients.
✨Tip Number 4
If you have the opportunity, gain some experience in a busy reception area, even if it's voluntary. This will help you understand the dynamics of a fast-paced environment and improve your adaptability.
We think you need these skills to ace GP Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience, especially any previous roles in a GP surgery or medical center. Emphasize your excellent telephone manner and communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your ability to handle difficult situations with empathy and resilience. Mention specific examples where you successfully diffused tense situations or provided exceptional customer service.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to work in a busy environment, follow procedures accurately, and communicate effectively with diverse individuals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a receptionist role.
How to prepare for a job interview at Erek Daily Alerts - Travail Employment Group
✨Show Your Telephone Skills
Since the role requires an excellent telephone manner, practice answering calls in a friendly and professional tone. Be prepared to demonstrate your ability to handle various types of calls during the interview.
✨Demonstrate Empathy
The job involves dealing with upset or angry individuals. Think of examples from your past experiences where you successfully diffused a tense situation and be ready to share these stories.
✨Familiarize Yourself with Medical Terminology
Even if you haven't worked in a GP surgery before, having a basic understanding of medical terms and procedures can set you apart. It shows your commitment to learning and adapting to the environment.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle busy environments and difficult situations. Prepare specific examples that highlight your communication skills and resilience in challenging scenarios.
