Operations Coordinator

Operations Coordinator

England Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate international shipments and ensure smooth logistics operations.
  • Company: Join Crane Worldwide Logistics, a global leader in supply chain solutions.
  • Benefits: Enjoy flexible 4on 4off shifts and opportunities for growth.
  • Why this job: Be part of a dynamic team solving real-world logistics challenges.
  • Qualifications: Strong communication skills and knowledge of import/export regulations required.
  • Other info: Fast-paced environment with a focus on customer satisfaction.

The predicted salary is between 28800 - 43200 £ per year.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. All industries face unique shipping and logistics challenges, our goal is to provide our clients with customized supply chain solutions tailored to address their individual requirements.

The Operations Coordinator will be responsible for quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. This role is 4on 4off shift patterns.

Essential Job Functions
  • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
  • Prepares documents necessary to complete export, import and customs clearance process.
  • Track and trace cargo as necessary to ensure proper movement and delivery.
  • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
  • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
  • KPI adherence – DNI / LNR / Cost accuracy / ROTP.
  • Ensure Compliance in line with company standards.
  • Other Duties as assigned.
Physical Duties & Requirements
  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
  • Sitting for extended periods of time.
  • Walking within the warehouse and inspecting freight.
Other Skills & Abilities
  • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
  • Must have strong verbal and written communication skills.
  • The ability to work in a fast-paced environment.
  • Strong organizational skills are required, due to the high volume and demands of the position.
  • Strong knowledge of Microsoft Word and Excel.
  • Other duties as assigned.
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Contact Detail:

Crane Worldwide Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Coordinator

✨Tip Number 1

Familiarise yourself with the logistics industry, especially international shipping regulations and customs processes. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.

✨Tip Number 2

Network with professionals in the logistics field, particularly those who work in operations or supply chain management. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.

✨Tip Number 3

Showcase your organisational skills by preparing for potential interview scenarios where you might need to demonstrate how you handle high-pressure situations or manage multiple tasks simultaneously. Think of specific examples from your past experiences.

✨Tip Number 4

Research Crane Worldwide Logistics thoroughly, including their services and company culture. Tailoring your conversation during interviews to reflect your understanding of their operations can set you apart from other candidates.

We think you need these skills to ace Operations Coordinator

Knowledge of International Shipping Regulations
Customs Clearance Procedures
Freight Forwarding
Strong Verbal and Written Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Customer Service Orientation
Proficiency in Microsoft Word and Excel
Ability to Work in a Fast-Paced Environment
Experience with Quoting and Billing Processes
Cargo Tracking and Tracing
Collaboration with Internal and External Stakeholders
Adaptability to Changing Situations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in logistics, supply chain management, or customer service. Use specific examples to demonstrate your ability to handle international shipments and communicate effectively with clients and agents.

Showcase Your Skills: Make sure to mention your strong organisational skills, attention to detail, and proficiency in Microsoft Word and Excel. These are crucial for the role, so provide examples of how you've used these skills in past positions.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Operations Coordinator role at Crane Worldwide Logistics. Discuss your passion for logistics and how you can contribute to their mission of providing customised supply chain solutions.

How to prepare for a job interview at Crane Worldwide Logistics

✨Know Your Logistics

Familiarise yourself with the basics of supply chain management and logistics. Understand the key terms related to international shipping, customs clearance, and freight forwarding. This knowledge will help you answer questions confidently and demonstrate your expertise.

✨Showcase Your Communication Skills

As an Operations Coordinator, you'll be dealing with clients and agents regularly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. Highlight your ability to convey complex information clearly and concisely.

✨Demonstrate Organisational Skills

This role requires strong organisational abilities due to the high volume of tasks. Be ready to discuss how you prioritise your workload and manage multiple responsibilities. Consider sharing specific tools or methods you use to stay organised.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in logistics and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.

Operations Coordinator
Crane Worldwide Logistics
Location: England
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