Housing Concierge

Housing Concierge Salary £24,638 pa (£12.60 ph) and great benefits including Health Cash Plan Temporary Contract (until 31^stof July 26), Full time (37.5 hpw) Working across our services in Exeter We cant offer CoS for this role Home, a place where you belong Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What youll do Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network isnt around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour
Why join us This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work! You have Calmness under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work. The practical bits Travel between our buildings across Exeter city centre
Working between hours of 7 am and 8pm, 4 week rolling rota
Although youll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings
You must be Able to use technology to monitor CCTV, update records and communicate with colleagues
Youll need an Enhanced DBS check done (we pay for it)
Whats in it for you? 34 days leave increasing to 39 (including bank hols and a me day)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
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to see ourHousing Concierge job description, find out about us
and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. For reasonable adjustments email South West Supported Portfolio 2
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