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- Tasks: Lead research projects and competitor studies to keep us ahead in the market.
- Company: Join Kia, a top global car manufacturer transforming the automotive industry.
- Benefits: Enjoy free lunches, flexible hours, hybrid work, and wellness activities like yoga.
- Why this job: Gain valuable experience and skills while contributing to Kia's mission of innovation.
- Qualifications: Passion for analytics; studying business, commerce, or statistics is ideal.
- Other info: We welcome diverse candidates and provide an inclusive recruitment process.
Hi, welcome to Kia UK!
Whoās Kia?
Founded in 1944, Kia was originally known for our bikesā¦then motorbikesā¦and now, the best cars in the world (in our opinion anyway!). These cars include the award winning Sportage, alongside our world beating Electric Vehicles, such as the awesome EV6 ā which can top 165mph!
Kia is at the forefront of electrical vehicle development and currently weāre the 5th largest vehicle manufacturer in the world, but weāre not stopping there. Right now, Kia is going through a major transformation thatās taking us from followers to leaders in the Automotive space. This is where you come inā¦
Service and Quality are essential to our mission: āto create space for people to get inspired and time to bring their ideas to lifeā. Consumers no longer just want a great product, they expect a great experience too. As a Support Analyst, youāll be taking ownership of some vital data management and analysis to identify trends in our business lifecycle that will genuinely change Kiaās future.
People are central to Kia UK and every day is an opportunity to learn something new and to grow personally and professionally. This was recognised with Kia UK named as one of the UKās Best Workplacesā¢ 2024 by Great Place To WorkĀ®, and also ranked in the 2024 Best Workplacesā¢ for Women and Wellbeing. Kia employees reported positively on areas such as working atmosphere, trust in management, corporate strategy, pride in working for the company, benefits, facilities and much more! Ā
What will you do
- Managing and leading research projects as well as competitor studies to ensure weāre staying ahead of the market
- Producing and distributing weekly and monthly activity and performance reports on our departments ā youāll also have autonomy to develop and enhance reporting to provide greater clarity, insight, and forecasting
- Carrying out in-depth monthly analysis of warranty claims, monitoring dealer activity and performance, analysing claims data and identifying trends and focus areas
- Providing administrative support for the co-ordination and management of warranty audit activity
- Collating and producing accurate monthly invoicing files for relevant service programmes
- Assisting the Quality team with the collation and provision of new model service data
- Carry out research and competitor studies for service programmes and warranty offerings
- Providing general support and assistance to the Service & Quality and field teams
Qualifications
We donāt want to discourage anybody from applying for this role by making a long list of requirements but to summarise; we want someone who is genuinely passionate about understanding Analytics so ideally studying a relevant course in business, commerce, or statistics.
This role will encourage you to act quickly, test your flexibility, and motivate you to constantly adapt to new things. You can get a huge amount of experience, knowledge and skill development out of a year with us so weād really love to welcome someone with big dreams that we can support!
We recognise that there may be a number of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications donāt exactly match what weāve outlined in the role description. If you think you could be a good fit for this role, weād love to hear from you! Ā
Why this job
š³ Onsite Chef -> free lunch every day
š¦· Private Dental Care (Denplan, Ā£0 excess)
š©ŗ Private Medical Care (Vitality) + Annual Health Check
š Employee Car Scheme (car lease + insurance all included from Ā£85/month)
š Flexible working hours (core hours between 10:00am-3:00pm)
š” Hybrid working (2 days a week remote working)
š¤øā Free weekly yoga, football, and badminton clubs
š± Pool tables, dart board, and massage chairs onsite
š® Pension + salary sacrifice
š Work from anywhere for one week a year
š 24 days Annual Leave + Bank Holidays
ā¤ Opportunity to get involved & give back via our charity partners
š„³ Birthday Vouchers
š Celebrations such as our Spring Ball, Christmas events, Social Club and much more!
Ā
(We know youāre keen to apply so we wonāt go on but the list doesnāt end there. If thereās anything missing from the above that youāre looking for, please donāt hesitate to reach out to lward@kia.co.uk to find out more.)
Location/Travel
Weāre a 5-minute walk from Walton-on-Thames station (24 mins from Waterloo) and have plenty of onsite parking for anyone driving.
There is step free access throughout the building but please let us know if you require any additional accessibility support and we will make sure to cater to your needs as best we can.
Ā
Interview Process
Step 1: CV review
Step 2: Video Interview
Step 3: Assessment Centre at our Head Office in Walton-On-Thames
We are committed to providing an inclusive and accessible recruitment process. We understand that every candidate is unique, and we welcome the opportunity to make reasonable adjustments to ensure that all individuals can fully participate in our interview process. If you require any adjustments or support to facilitate your interview, please do not hesitate to reach out to (lward@kia.co.uk). We are happy to discuss your needs and make arrangements that support your participation to best showcase your skills and qualifications.
At Kia, we are committed to employing the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and thereby not discriminating against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Placement Year: Business Analyst (Service & Quality) employer: Kia UK Limited
Contact Detail:
Kia UK Limited Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Placement Year: Business Analyst (Service & Quality)
āØTip Number 1
Familiarize yourself with the latest trends in analytics and reporting tools. Being able to discuss specific software or methodologies during your interview can set you apart from other candidates.
āØTip Number 2
Prepare to showcase your analytical skills by bringing examples of past projects or coursework where you've successfully analyzed data or conducted research. This will demonstrate your hands-on experience and passion for the field.
āØTip Number 3
Understand Kia's mission and values, especially regarding service and quality. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals.
āØTip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the role, which can help you tailor your approach during the interview process.
We think you need these skills to ace Placement Year: Business Analyst (Service & Quality)
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to analytics, research projects, and data analysis. Use specific examples that demonstrate your ability to manage projects and produce reports.
Craft a Compelling Cover Letter: In your cover letter, express your passion for analytics and how it aligns with Kia's mission. Mention any relevant coursework or projects that showcase your analytical skills and adaptability.
Showcase Your Research Skills: Since the role involves managing research projects and competitor studies, include any experience you have in conducting research or analyzing data. Highlight your ability to identify trends and provide insights.
Prepare for the Interview Process: Familiarize yourself with Kia's values and recent developments in the automotive industry, especially regarding electric vehicles. Be ready to discuss how your background and skills can contribute to their Service & Quality team.
How to prepare for a job interview at Kia UK Limited
āØShow Your Passion for Analytics
Make sure to express your genuine interest in analytics during the interview. Share any relevant coursework or projects that demonstrate your understanding and enthusiasm for data analysis, as this aligns with what the company is looking for.
āØPrepare for Competitor Analysis Questions
Since the role involves conducting competitor studies, be ready to discuss how you would approach analyzing competitors in the automotive industry. Think about key metrics you would consider and how you would present your findings.
āØHighlight Your Reporting Skills
The job requires producing and enhancing reports. Be prepared to talk about your experience with reporting tools or software, and provide examples of how you've used data to create insights or forecasts in previous roles or projects.
āØDemonstrate Flexibility and Adaptability
This role encourages quick thinking and adaptability. Share examples from your past experiences where you had to adjust to new situations or challenges, showcasing your ability to thrive in a dynamic environment.