IT Support Engineer

IT Support Engineer

Stoke-on-Trent Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an IT Support Engineer, tackling tech challenges daily.
  • Company: Be part of a forward-thinking MSP company in Stoke-On-Trent.
  • Benefits: Enjoy a competitive salary, pension, private healthcare, and training opportunities.
  • Why this job: Work with cutting-edge technology in a collaborative environment focused on customer satisfaction.
  • Qualifications: No specific experience required; just a passion for IT and problem-solving.
  • Other info: Participate in quarterly company events and grow your skills with us!

The predicted salary is between 24000 - 36000 £ per year.

Role: IT Support Engineer

Location: Stoke-On-Trent

Salary: Up To £30,000 DOE

Are you wanting to work with the latest technologies for a forward-thinking MSP company? An opportunity has come available with one of my clients looking for an IT Technician to join their growing team. If you value customer satisfaction and enjoy working with the latest technologies in a team environment to meet shared goals, then this position is for you!

Benefits:

  • Company Pension
  • Wellbeing Scheme
  • Private Healthcare Cover
  • Training And Development Plans
  • Quarterly Company Events

Responsibilities:

  • Windows OS
  • Active Directory
  • Office 365
  • Hyper V
  • Azure
  • Networking
  • Configuring Firewalls
  • Hardware Builds

The company offers a superb salary and benefits package coupled with state of the art training and development plan. If this sounds like it could be for you then please APPLY NOW.

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Contact Detail:

Allegiance Technology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Windows OS, Active Directory, and Azure. Having hands-on experience or relevant certifications can really set you apart from other candidates.

✨Tip Number 2

Showcase your customer service skills during any interactions with the company. Since they value customer satisfaction, demonstrating your ability to communicate effectively and resolve issues will highlight your fit for the role.

✨Tip Number 3

Research the company’s culture and values. Understanding their focus on teamwork and shared goals will help you tailor your conversations and show that you’re aligned with their mission.

✨Tip Number 4

Prepare questions about their training and development plans. This shows your eagerness to grow within the company and your commitment to staying updated with the latest technologies.

We think you need these skills to ace IT Support Engineer

Windows OS
Active Directory
Office 365
Hyper-V
Azure
Networking
Firewall Configuration
Hardware Builds
Customer Service Skills
Problem-Solving Skills
Team Collaboration
Technical Troubleshooting
Time Management
Adaptability to New Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills related to IT support, such as knowledge of Windows OS, Active Directory, and Office 365. Use keywords from the job description to catch the employer's attention.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer satisfaction. Mention specific experiences where you successfully resolved IT issues or contributed to team goals, aligning with the company's values.

Showcase Technical Skills: In your application, emphasise your technical skills, particularly in areas like Hyper V, Azure, and networking. Provide examples of how you've used these technologies in previous roles or projects.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.

How to prepare for a job interview at Allegiance Technology

✨Know Your Tech

Brush up on your knowledge of Windows OS, Active Directory, and Office 365. Be prepared to discuss how you've used these technologies in past roles or projects.

✨Showcase Problem-Solving Skills

Prepare examples of how you've resolved technical issues in the past. Highlight your approach to troubleshooting and how you ensure customer satisfaction.

✨Understand the Company Culture

Research the company’s values and mission. Be ready to explain how your personal values align with theirs, especially regarding teamwork and customer service.

✨Ask Insightful Questions

Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

IT Support Engineer
Allegiance Technology
Location: Stoke-on-Trent
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