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- Tasks: Lead daily restaurant operations and ensure top-notch guest service.
- Company: Join Firmdale Hotels, a luxury hotel group known for unique design and exceptional service.
- Benefits: Enjoy competitive pay, flexible scheduling, and perks like discounted cinema tickets and gym memberships.
- Why this job: Be part of a vibrant team in a dynamic environment that values creativity and excellence.
- Qualifications: Previous supervisory experience in luxury venues and a passion for food and beverage are essential.
- Other info: Ongoing training and professional development opportunities available.
At Firmdale Hotels, we pride ourselves on offering an unparalleled luxury experience in the heart of London. Our boutique hotels, known for their unique design and exceptional service, are celebrated for creating memorable experiences for our guests. Our Haymarket Hotel is no exception, providing a vibrant and stylish setting for both our guests and our dedicated team. Join us, and be a part of a company that values creativity, teamwork, and excellence.
We are currently seeking a dynamic and passionate Food and Beverage Supervisor to join our esteemed team at the Haymarket Hotel. In this role, you will oversee the daily operations of our restaurant, ensuring that our guests receive the highest level of service. You will work closely with senior management and team members to exceed guest expectations consistently.
Responsibilities:- Manage the daily operations of the restaurant and bar, ensuring smooth and efficient service.
- Build and maintain strong, professional relationships with guests to enhance their experience.
- Address and resolve guest complaints promptly, communicating issues to the Food & Beverage Manager.
- Ensure compliance with health and safety regulations and company policies at all times.
- Collaborate with the Food and Beverage Manager to deliver high-quality service.
- Lead daily briefings with the team to discuss service standards and operational updates.
- Foster a positive work environment to maintain high staff retention and morale.
- Previous experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue.
- Deep passion for Food and Beverage, with extensive knowledge of quality products and ingredients.
- Strong understanding of the current market and competitor landscape.
- Proven experience in managing, leading, motivating, and developing a team.
- Excellent communication skills, both written and verbal.
- Meticulous attention to detail, ensuring that every aspect of service meets our high standards.
- Competitive hourly rate of £19.00 - £21.00 inclusive of service charge.
- Access to Wagestream our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Food and Beverage Supervisor employer: Haymarket Hotel
Contact Detail:
Haymarket Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the unique offerings of Firmdale Hotels, especially the Haymarket Hotel. Understanding their brand values and service standards will help you align your experience and passion for food and beverage with what they seek in a supervisor.
✨Tip Number 2
Network within the hospitality industry, particularly with professionals who have experience in luxury venues. Engaging with current or former employees of Firmdale Hotels can provide valuable insights and potentially a referral.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in previous roles. Highlighting specific examples of how you've enhanced guest experiences through team collaboration will resonate well with the hiring managers.
✨Tip Number 4
Stay updated on current trends in the food and beverage industry, especially those relevant to luxury dining. Being able to discuss these trends during your interview will demonstrate your passion and knowledge, setting you apart from other candidates.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage supervision, particularly in luxury venues. Use specific examples to demonstrate your leadership skills and ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description, and express your enthusiasm for joining Firmdale Hotels.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your thoughts, and consider including examples of how you've effectively communicated with guests and team members in the past.
Highlight Your Attention to Detail: In your application, emphasise your meticulous attention to detail. Provide examples of how you have maintained high service standards and compliance with health and safety regulations in previous roles, as this is crucial for the Food and Beverage Supervisor position.
How to prepare for a job interview at Haymarket Hotel
✨Show Your Passion for Food and Beverage
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share specific examples of your experiences with quality products and ingredients, as this will demonstrate your deep knowledge and commitment to excellence.
✨Highlight Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to manage and motivate a team. Be prepared to discuss your previous leadership experiences, including how you've successfully developed and retained staff in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding guest complaints. Think of past situations where you effectively resolved issues and improved guest satisfaction, and be ready to share these stories.
✨Research Firmdale Hotels
Familiarise yourself with Firmdale Hotels' unique offerings and recent accolades. This knowledge will not only show your genuine interest in the company but also help you align your answers with their values of creativity, teamwork, and excellence.
