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- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join Countrywide Mortgage Services, a leader in the mortgage industry.
- Benefits: Enjoy a competitive salary, uncapped commission, and all-expense-paid trips for top achievers.
- Why this job: Be part of a supportive team that invests in your growth and success.
- Qualifications: Must have Full CeMAP or equivalent, excellent customer service skills, and a driving license.
- Other info: We celebrate diversity and encourage everyone to apply, even if you don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
Countrywide Mortgage Services are looking for a Mortgage and Protection Advisor to join them in Airdrie. OTE £50,000.
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target driven environment.
What can we offer you as our Mortgage and Protection Advisor:
- Competitive Salary OTE £50,000
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification
- Able to generate new business in a target driven environment
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK driving license and access to your own vehicle
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with others in the industry. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and market trends. This knowledge will not only boost your confidence but also demonstrate your commitment to providing exceptional customer service during interviews.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview process. Practising how to handle customer inquiries and objections can showcase your communication skills and adaptability, which are crucial for this role.
✨Tip Number 4
Research Countrywide Mortgage Services thoroughly. Understanding their values, services, and recent developments will help you tailor your approach and show genuine interest in becoming part of their team.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, adaptability, and any qualifications like CeMAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage industry and your ability to improve customer experiences. Mention specific examples of how you've succeeded in similar roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as outstanding customer care, resilience, and strong communication skills. Use concrete examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Countrywide Mortgage Services
✨Showcase Your Customer Service Skills
As a Mortgage Advisor, outstanding customer care is crucial. Prepare examples of how you've provided excellent service in the past, focusing on your ability to build relationships and meet customer needs.
✨Demonstrate Your Adaptability
The role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've successfully adapted to change or handled multiple tasks simultaneously.
✨Highlight Your Sales Experience
Since generating new business is key, come prepared with specific examples of how you've achieved sales targets in previous roles. This will show your potential employer that you can drive results.
✨Prepare for Technical Questions
Make sure you're familiar with mortgage products and services. Brush up on your knowledge of the mortgage process and be ready to answer technical questions that may arise during the interview.
