Head of Consultancy Services

My client, a FTSE 250 Manufacturing and Consulting business is looking to hire a head of Finance overseeing their EMEA Shared Service Center. The firm also have succession planning in mind so there is growth opportunities with the role. . There will be regular travel to the UK office and infrequent / ad hoc travel to other offices. It is vital this individual is able to manage senior stakeholders and represent finance to the business as well as having their house in order in terms of effective running of the Shared Service Center. This role will be responsible for the overall management of the EMEA service function – including Finance, Payroll and customer service to support the EMEAs President and Leadership Team to improve the business performance of the region. This person will also be responsible for integrating existing functions into the service center. . Day to day management of the operations service teams specific to the region. Implement global strategy within EMEA shared service center Grow and develop the capabilities of the shared service center to deliver improvements and new efficiencies. Manage stakeholders across the region including president and business leaders. Lead enhancements/improvements of the services offered driving process design. Lead the negotiation of service transition in-line with the agreed scope and plans. Ensure career paths and opportunities for development for team members and high performing managers. . Minimum of Bachelors degree or equivalent. MBA or advanced business degree desired. Experience leading shared service center / central finance function for large, complex international organization Demonstrable experience in transformation projects in business operations. Understanding of technology and its utilization for and automation in improving business performance. Experience of setting up and scaling shared business services organisations in multiple locations. Deep understanding of key performance metrics, such as quality and outcomes. Robust knowledge of some or all of Finance, Customer Services, Order Entry, HR, Procurement, Data/Analytics and accounting life cycle and processes. Robust knowledge of Finance and Customer Services. Experience of Order Entry, HR, Procurement, Data/Analytics processes preferable. Excellent understanding of the critical success factors shared service centers.