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For Companies At a Glance
- Tasks: Lead a vibrant pub team and drive sales while ensuring exceptional guest experiences.
- Company: The Pump House is a high-volume pub known for its energetic atmosphere and strong local presence.
- Benefits: Enjoy management accommodation and the chance to shape a fun, engaging work environment.
- Why this job: Join a dynamic team where your leadership can shine and make a real impact on customer experiences.
- Qualifications: Experience in managing a high-volume food environment and a passion for team development are essential.
- Other info: This role offers a unique opportunity to infuse your personality into the pub culture.
The predicted salary is between 36000 - 60000 £ per year.
We\’re looking for a General Manager for a premium food-led venue. Salary £45-47k plus bonus and a generous benefits package.
Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Mary Dillwyn in Swansea and lead the team to success!
What you get
At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:
- Additional earnings potential through bonus and incentive schemes
- Marston’s Cheers Platform, giving you access to discount at major retailers
- Access to a pension plan
- On-site accommodation
- Private healthcare
- Award winning training and development
About the pub
The pub is named for Swansea\’s own Mary Dillwyn, one of the world\’s first female photographers. Inside the pub is an open style restaurant, and the pub operates a mix of table service and casual dining areas. Outside there is a family friendly area, and a large garden – a wonderful sun trap in the summer. There is also a large carpark for guests.
The Mary Dillwyn is based on a shopping park just outside of Swansea city centre. The pub attracts families, adult diners and those in the area to do some shopping. The site currently averages £30k in weekly sales with a 60/40 food led sales mix. There is huge scope to grow the business here by introducing consistent reasons to visit and weekly local activity.
The successful General Manager for the Mary Dillwyn will need to be a strong marketeer, experienced in premium food-led venues, and someone passionate about driving great guest satisfaction in the pub.
Management accommodation is available in the form of 3 bedrooms, with a lounge/diner, kitchen, and bathroom.
Have you got what it takes?
It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.
As a General Manager you’ll:
- Care about finding, growing and engaging your team.
- Be accountable for running all aspects of your pub.
- Be passionate about doing the right thing for your staff and your customers.
- Dream big and think differently about new ways to increase sales and growth.
- Celebrate and create a buzz by sharing enjoyable experiences.
Are we right for you?
From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.
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General Manager, Swansea employer: Marston's Plc.
Contact Detail:
Marston's Plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Swansea
✨Tip Number 1
Familiarize yourself with the local area and its customer preferences. Understanding what makes Swansea unique will help you connect with your guests and tailor their experiences.
✨Tip Number 2
Showcase your leadership style by sharing examples of how you've successfully inspired and developed teams in previous roles. Highlighting your ability to engage and grow your staff will resonate well.
✨Tip Number 3
Think creatively about sales strategies. Prepare some innovative ideas on how you would increase sales and enhance guest experiences at The Pump House, as this will demonstrate your proactive approach.
✨Tip Number 4
Emphasize your passion for the hospitality industry. Share stories that reflect your commitment to delivering exceptional service and creating memorable experiences for customers.
We think you need these skills to ace General Manager, Swansea
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position at The Pump House. Understand the key responsibilities and expectations, such as team leadership, sales growth, and guest experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in managing high-volume establishments. Showcase specific examples of how you've driven sales and improved guest experiences in similar environments.
Showcase Leadership Skills: Demonstrate your ability to lead and inspire a team. Include examples of how you've successfully engaged and developed your staff, as well as any initiatives you've implemented to create a positive work environment.
Personal Touch: Add a personal touch to your application by sharing your vision for The Pump House. Discuss innovative ideas you have for enhancing customer experiences and driving business growth, reflecting your passion for the role.
How to prepare for a job interview at Marston's Plc.
✨Showcase Your Local Knowledge
Make sure to highlight your understanding of the local area during the interview. Discuss any previous experiences you have that relate to the community and how you can leverage that knowledge to enhance guest experiences at The Pump House.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and inspired teams in the past. Share specific instances where your leadership made a positive impact on team performance and guest satisfaction.
✨Discuss Sales Strategies
Be ready to talk about innovative sales strategies you've implemented before. Think of creative ways to increase sales in a branded food environment and be prepared to share your ideas on how to drive revenue at The Pump House.
✨Emphasize Team Engagement
Express your passion for nurturing and engaging your team. Discuss how you plan to create a positive work environment that motivates staff and leads to exceptional customer service.
