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For Companies At a Glance
- Tasks: Be the friendly face of our store, providing excellent customer service and support.
- Company: Join Specsavers, the biggest and award-winning optical store in Wales!
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive team environment.
- Why this job: Great opportunity for growth, training, and making a positive impact on customers' lives.
- Qualifications: Previous optical experience is essential; customer service skills are a plus.
- Other info: Apply quickly as positions fill fast; enjoy a paid day off on your birthday!
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Based in Haverfordwest, our store is award-winning – and the biggest store in Wales!
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £10 – £12.50 per hour (depending on age)
- Bonus based on performance
- 37.5 hours a week – working every other weekend
- Bank holidays to be worked on a rota basis
- 28 days holiday
- A huge store with a supportive team
- Fantastic progression and development opportunities
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription tothe Headspace app
- Eyecareand hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:
- Must have optical experience in an in-store environment
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
This includes:
- Previous experience in a fast-paced customer service environment
- Experience in opticsbusiness
- Basic knowledge/experience of opticalterminology.
Checked all the boxes? This job will close when it\’s filled, so don\’t delay, apply today! Or for more information please email thomas.shrewsbury@specsavers.com or call 07860666213.
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Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Make sure to showcase your previous optical experience during the interview. Be prepared to discuss specific situations where you provided excellent customer service or resolved issues in a fast-paced environment.
✨Tip Number 2
Familiarise yourself with the Specsavers brand and its products. Showing genuine enthusiasm for their services can set you apart and demonstrate that you're a good cultural fit for the team.
✨Tip Number 3
Network with current or former employees of Specsavers if possible. They can provide valuable insights into the company culture and what the hiring managers are looking for in an Optical Assistant.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the company. This shows that you’re proactive and genuinely interested in contributing to the team.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous optical experience you have, such as roles as an Optical Advisor or Dispensing Assistant. Use specific examples to demonstrate your skills and how they relate to the Optical Assistant position.
Showcase Customer Service Skills: Since this role requires excellent customer service skills, include examples of how you've successfully interacted with customers in past roles. Highlight any achievements or positive feedback you've received.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the job listing, such as 'proactive', 'friendly face', and 'optical experience', to show that you are a perfect fit for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Optics
Make sure to express your enthusiasm for the Specsavers brand and its products. Share any personal experiences or stories that highlight your passion for optics, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight situations where you went above and beyond to assist customers, as this is crucial for the Optical Assistant role.
✨Familiarise Yourself with Optical Terminology
Brush up on basic optical terminology and concepts. Being able to speak confidently about common terms will show that you have a solid understanding of the industry and can communicate effectively with customers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and eagerness to be part of the team.
