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- Tasks: Lead the eCommerce product vision and manage the full customer journey.
- Company: Join a growing team focused on digital commerce strategy and execution.
- Benefits: Enjoy hybrid working with a mix of remote and on-site opportunities.
- Why this job: Shape the future of eCommerce while driving growth and customer engagement.
- Qualifications: Strong experience in product management, especially in eCommerce platforms.
- Other info: Only candidates matching required skills will be contacted.
The predicted salary is between 60000 - 75000 £ per year.
We are seeking a strategic, customer-obsessed, commercially minded and technically robust Head of eCommerce (Product Management) to join our clients growing team. You will be working hybrid so have a mix of working on-site and remotely. As the Head of eCommerce (Product Management), you will lead product thinking across the full eCommerce life cycle and take full ownership of our client’s digital commerce strategy and execution.
Responsibilities:
- Define and own the eCommerce product vision and roadmap aligned with the business goals and customer needs
- Lead delivery and discovery of all new platform features
- Ensure integration is seamless with internal systems (CRM, payments, ERP and provisioning)
- Own the full customer journey, from browsing to checkout, management and onboarding
- Monitor compliance readiness, operational metrics and platform health
- Communicate with stakeholders
- Be the single point of accountability for eCommerce outcomes
Skills:
- Strong experience of product management (specifically on eCommerce platforms, including core transactional infrastructure)
- Proven success in leading end-to-end product strategies that drive growth and customer engagement
- Proven success owning and evolving live B2B commerce platforms (ideally within ERP, SaaS or enterprise technology environments)
- Excellent communication, hands-on leadership and stakeholder management skills
- Full understanding of eCommerce architecture
- Excellent product judgment which is backed by a data-led mindset (you will fully understand what drives CAC, CLTV, NNR and how to move them)
If you’re ready for your next challenge, have the experience and skills of a Head of eCommerce (Product Management) and want the opportunity to shape the future of our client’s organisation, please apply today!
Due to the number of applications, we can only respond to candidates that match the required skills and experience.
Contact Detail:
Apache Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager (Head of eCommerce)
✨Tip Number 1
Network with professionals in the eCommerce space. Attend industry events, webinars, or local meetups to connect with others who are already in similar roles. This can help you gain insights into the latest trends and potentially lead to referrals.
✨Tip Number 2
Showcase your understanding of the full eCommerce life cycle during interviews. Be prepared to discuss specific examples of how you've successfully managed product strategies that align with business goals and customer needs.
✨Tip Number 3
Familiarise yourself with the company's existing eCommerce platforms and their challenges. Research their current digital commerce strategy and think about how you could enhance it, as this will demonstrate your proactive approach and strategic thinking.
✨Tip Number 4
Prepare to discuss key performance indicators (KPIs) relevant to eCommerce, such as Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLTV). Being able to articulate how you would monitor and improve these metrics will show your data-driven mindset.
We think you need these skills to ace Product Manager (Head of eCommerce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in product management, especially within eCommerce platforms. Use specific examples that demonstrate your success in leading product strategies and driving customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience with B2B commerce platforms and stakeholder management.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and hands-on leadership experience. Be sure to mention your familiarity with eCommerce architecture and your data-led mindset, as these are crucial for the role.
Showcase Your Achievements: Include quantifiable achievements in your application that demonstrate your ability to drive growth and improve customer engagement. For example, mention any metrics related to CAC, CLTV, or NNR that you have successfully influenced in previous roles.
How to prepare for a job interview at Apache Associates
✨Understand the eCommerce Landscape
Make sure you have a solid grasp of current eCommerce trends and technologies. Familiarise yourself with the latest tools and platforms that are shaping the industry, as this will demonstrate your commitment and knowledge during the interview.
✨Showcase Your Product Management Experience
Prepare specific examples from your past roles where you've successfully led product strategies or managed eCommerce platforms. Highlight your achievements in driving growth and customer engagement, as these are key aspects the company is looking for.
✨Communicate Clearly with Stakeholders
Since the role involves significant stakeholder management, practice articulating your ideas clearly and concisely. Be ready to discuss how you've effectively communicated with various teams in previous positions, ensuring everyone is aligned on product goals.
✨Demonstrate a Data-Driven Mindset
Be prepared to discuss how you've used data to inform your product decisions. Understand key metrics like Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLTV), and be ready to explain how you've leveraged these insights to improve eCommerce outcomes.
