Planning and Resource Manager

Resource Optimization Planning Manager What’s the role? This role leads the transformation of how labor and operational resources are forecasted, scheduled, and allocated across airport operations in the UK, Netherlands, and Italy. It’s about real-time control over labor allocation, reducing inefficiencies in high-cost operations, and building a single regional standard for resource planning — covering tools, governance, and metrics. What you’ll do Build and lead regional resource planning strategy (forecasting, rostering, allocation) Overhaul current planning tools and processes from the ground up Own the data behind operational resourcing: hours, cost, demand vs supply Lead the design of workforce planning tools (e.g. shift bidding, swaps, RTC, RMS) Align resource plans with commercial deals and contract renewals Coach and hold accountable planning teams across multiple countries Act fast and decisively during disruptions (irregular ops, strikes, breakdowns) Reduce emissions and fuel costs through better GSE/fleet utilization Metrics tied to your performance Profit/cash targets linked to labor cost efficiency Worked hours per turnaround On-time delivery of resource plans vs forecast Internal adoption of planning system/tools Labor productivity gains per site Training completion rate across planning teams You’ll need to have Experience managing labor-intensive operations where payroll is 50%+ of cost History of owning P&L or resource optimization performance in a complex business Proven ability to lead multi-country teams and standardize planning processes Strong commercial awareness: linking hours, demand, and contract terms Analytical strength — can interrogate data, systems, and processes with ease Post-graduate qualification (or equivalent experience) Fluent English; other languages a plus Must be eligible for UK airside security clearance and hold a valid UK driver’s license Location Role is based out of London Heathrow, with regular travel across UK, Italy, and the Netherlands.