Outbound Sales Agent

Outbound Sales Agent

Full-Time 24500 - 34300 £ / year (est.) No home office possible
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Outbound Sales Agent – Sell with Confidence, Earn More, Live Better

Our client works in partnership with some of the world\’s best-known manufacturers and retail brands, delivering trusted appliance breakdown protection. When everyday essentials like fridges, dishwashers or boilers break down, millions of customers rely on them to put things right. In fact, nearly 9 million UK customers trust their service.

They\’re now growing their team and looking for motivated, personable people to join as an outbound sales agent, offering a rewarding sales role with excellent work-life balance and standout benefits.

What you\’ll be doing

  • Make outbound calls to existing customers to review appliance cover
  • Confidently upsell products using engaging, natural sales conversations
  • Build strong relationships by understanding customer needs
  • Recommend the most suitable protection packages

As an outbound sales agent, you\’ll be encouraged to bring your personality to every call while delivering a great customer experience.

Pay & Training

24,500 basic salary

OTE £7,200 per year through achievable bonuses

Full 4‑week paid training programme, no experience left unsupported

You’ll be fully trained on systems, sales techniques and product knowledge, with ongoing coaching to help you succeed.

What we\’re looking for

  • Experience in targeted or outbound sales
  • Comfortable working independently (home‑based experience ideal)
  • Strong attention to detail and customer focus
  • Clear, confident communication skills
  • A positive, calm and organised approach

Location & Working Style

This is a remote role, requiring broadband access and a suitable home workspace.

There\’s also a brand-new office next to Nottingham train station, offering a modern, collaborative environment if you’re within commuting distance.

Working Hours

  • Monday-Thursday: 10:30-19:00
  • Friday: 09:00-17:30
  • Two 15‑minute breaks plus a 30‑minute lunch

Progression & Development

Starting as an outbound sales agent gives you access to genuine career progression. Many employees move into roles across HR, Tech, Finance, Marketing and leadership, supported by structured development plans.

Benefits Package

  • 33 days annual leave (including bank holidays)
  • Monthly sales bonuses and regular incentives
  • Free annual appliance protection plan
  • Discounted cover for friends and family
  • Pension scheme with employer contributions up to 5%
  • Life assurance (4x basic salary)
  • Health & wellbeing support, including gym and healthcare discounts
  • Employee assistance programme
  • Retail, travel, TV and mobile discounts
  • Cycle to Work, car leasing and salary finance schemes

This is a role where your sales skills are recognised, rewarded and developed.

Apply today and start building a career that works around your life.

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Contact Detail:

CCA Recruitment Group Recruiting Team

Outbound Sales Agent
CCA Recruitment Group
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