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- Tasks: Develop and design technical solutions on the ServiceNow platform while providing top-notch support.
- Company: Join GlideFast Consulting, a leader in innovative ServiceNow solutions and consulting services.
- Benefits: Enjoy remote work options, quarterly bonuses, wellness programs, and professional development opportunities.
- Why this job: Be part of a dynamic team that values mentorship, innovation, and positive customer impact.
- Qualifications: 3+ years as a ServiceNow developer with strong consultative skills and relevant certifications.
- Other info: Participate in exciting events like the annual GlideFest Conference and engage in philanthropic opportunities.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.
Responsibilities:
- Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
- Develop custom software solutions as required through scripting and software development
- Prepare technical documentation as specified in customer contracts and as internally required
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
- Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
- Troubleshoot basic configuration/script issues
- Attend requirements review and validation sessions as required
- Participate in scrum ceremonies
- Deliver measurable results within the appropriate timeline resulting in positive customer feedback
- Perform code review of peers as needed
- Work independently and actively support other Technical Consultants as mentor and team lead
- Lead sessions in implementation practices
Required Skills/Experience:
- 3+ years as a ServiceNow developer
- 1+ year(s) in a consulting role, delivering software implementations preferable
- 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
- Expertise with JavaScript and ServiceNow JavaScript APIs
- Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
- Practical knowledge or experience with Operating Systems (Linux, Windows)
- Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational databases (MySQL, MSSQL, Oracle)
- Experience in multiple application architectures and supporting technologies
- Experience with scripting languages such as PERL, JavaScript, Python, and Shell
- Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
- Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
- Thorough working knowledge in IT Operations Management or IT Service Management is critical
Certifications/Education:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer preferred
What we offer?
- Referral Program
- Quarterly bonus opportunities for billable employees
- Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
- Professional Development through training and advancement opportunities
- Work from home
- Annual GlideFest Conference
- Wellness Programs
- Philanthropic Opportunities
Contact Detail:
GlideFast Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr ServiceNow Technical Consultant
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its various functionalities. Understanding how to navigate and utilise the platform effectively will not only boost your confidence but also demonstrate your commitment to potential employers.
✨Tip Number 2
Engage in online communities or forums related to ServiceNow. Networking with other professionals can provide insights into industry trends, best practices, and even job openings that may not be advertised widely.
✨Tip Number 3
Consider obtaining additional certifications relevant to ServiceNow, such as the Certified Application Developer. This not only enhances your skill set but also makes your application stand out to hiring managers.
✨Tip Number 4
Prepare for technical interviews by practising common ServiceNow scenarios and problems. Being able to demonstrate your problem-solving skills and technical knowledge during interviews can significantly increase your chances of landing the job.
We think you need these skills to ace Sr ServiceNow Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and relevant technical skills. Emphasise your consulting experience and any specific projects that demonstrate your ability to deliver high-quality solutions.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as your expertise in JavaScript or your experience with third-party integrations.
Showcase Relevant Projects: Include examples of past projects where you developed custom software solutions or provided technical support on the ServiceNow platform. Highlight measurable results and positive feedback from clients to demonstrate your impact.
Prepare for Technical Questions: Anticipate technical questions related to ServiceNow and scripting languages. Be ready to discuss your problem-solving approach and provide examples of how you've troubleshot configuration issues in the past.
How to prepare for a job interview at GlideFast Consulting
✨Showcase Your Technical Expertise
As a Senior Technical Consultant, it's crucial to demonstrate your deep understanding of the ServiceNow platform. Be prepared to discuss specific projects where you've developed custom solutions, and highlight your experience with JavaScript and ServiceNow APIs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've successfully troubleshot configuration issues or led implementation practices, and be ready to explain your thought process.
✨Emphasise Your Consulting Experience
Since the role involves delivering high-quality consulting services, share your experiences in previous consulting roles. Discuss how you've helped clients maximise their use of ServiceNow and any workshops you've conducted to provide value-based assessments.
✨Demonstrate Your Team Leadership Skills
As a mentor and team lead, it's important to convey your ability to support and guide other consultants. Share examples of how you've led sessions, provided code reviews, or contributed to scrum ceremonies to showcase your leadership capabilities.
