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- Tasks: Develop and design technical solutions on the ServiceNow platform while providing support and maintenance.
- Company: Join GlideFast Consulting, a leader in ServiceNow consulting and solutions.
- Benefits: Enjoy remote work, quarterly bonuses, wellness programs, and professional development opportunities.
- Why this job: Be part of a dynamic team that values innovation and customer success while enhancing your technical skills.
- Qualifications: 3+ years as a ServiceNow developer with strong JavaScript and consulting experience required.
- Other info: Participate in exciting events like the annual GlideFest Conference and engage in philanthropic opportunities.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.
Responsibilities:
- Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
- Develop custom software solutions as required through scripting and software development
- Prepare technical documentation as specified in customer contracts and as internally required
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
- Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
- Troubleshoot basic configuration/script issues
- Attend requirements review and validation sessions as required
- Participate in scrum ceremonies
- Deliver measurable results within the appropriate timeline resulting in positive customer feedback
- Perform code review of peers as needed
- Work independently and actively support other Technical Consultants as mentor and team lead
- Lead sessions in implementation practices
Required Skills/Experience:
- 3+ years as a ServiceNow developer
- 1+ year(s) in a consulting role, delivering software implementations preferable
- 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
- Expertise with JavaScript and ServiceNow JavaScript APIs
- Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
- Practical knowledge or experience with Operating Systems (Linux, Windows)
- Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational databases (MySQL, MSSQL, Oracle)
- Experience in multiple application architectures and supporting technologies
- Experience with scripting languages such as PERL, JavaScript, Python, and Shell
- Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
- Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
- Thorough working knowledge in IT Operations Management or IT Service Management is critical
Certifications/Education:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer preferred
What we offer?
- Referral Program
- Quarterly bonus opportunities for billable employees
- Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
- Professional Development through training and advancement opportunities
- Work from home
- Annual GlideFest Conference
- Wellness Programs
- Philanthropic Opportunities
Sr ServiceNow Technical Consultant employer: GlideFast Consulting
Contact Detail:
GlideFast Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr ServiceNow Technical Consultant
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its various functionalities. Understanding how to navigate and utilise the platform effectively will not only boost your confidence but also demonstrate your commitment to potential employers.
✨Tip Number 2
Engage in online communities or forums related to ServiceNow. Networking with other professionals can provide insights into industry trends, best practices, and even job openings that may not be advertised widely.
✨Tip Number 3
Consider obtaining additional certifications relevant to ServiceNow, such as the Certified Application Developer. This not only enhances your skills but also makes your application stand out to hiring managers.
✨Tip Number 4
Prepare for technical interviews by practising common ServiceNow scenarios and problems. Being able to demonstrate your problem-solving skills and technical knowledge during interviews can significantly increase your chances of landing the job.
We think you need these skills to ace Sr ServiceNow Technical Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Technical Consultant position. Familiarise yourself with the ServiceNow platform and the specific skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly your 3+ years as a ServiceNow developer and any consulting roles you've held. Emphasise your expertise in JavaScript, third-party integrations, and any certifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your skills align with GlideFast Consulting's needs. Mention specific projects or achievements that demonstrate your ability to deliver high-quality consulting services.
Highlight Soft Skills: In addition to technical skills, emphasise your consultative skills and ability to lead customers in improving their processes. Mention any experience you have in mentoring or leading teams, as this is important for the role.
How to prepare for a job interview at GlideFast Consulting
✨Showcase Your Technical Expertise
As a Senior Technical Consultant, it's crucial to demonstrate your deep understanding of the ServiceNow platform. Be prepared to discuss specific projects where you've developed custom solutions, and highlight your experience with JavaScript and third-party integrations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've troubleshot configuration issues or led implementation practices, and be ready to explain your thought process and the outcomes.
✨Emphasise Your Consulting Experience
Since the role involves delivering high-quality consulting services, share your experiences in previous consulting roles. Discuss how you've helped clients maximise their use of ServiceNow and any workshops you've conducted to provide value-based assessments.
✨Demonstrate Leadership and Mentorship Skills
As a potential team lead, it's important to convey your ability to mentor others. Share instances where you've supported fellow consultants or led sessions, showcasing your leadership style and how you foster collaboration within a team.
