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For Companies At a Glance
- Tasks: Provide top-notch support to clients via phone and email.
- Company: Join a leading Asset Management firm with a strong reputation.
- Benefits: Enjoy a competitive salary and potential for growth.
- Why this job: Be part of a dynamic team making a real impact in finance.
- Qualifications: No specific qualifications required; just bring your enthusiasm!
- Other info: This is an office-based role in vibrant London.
The predicted salary is between 24000 - 56000 £ per year.
Permanent position based in London with a salary of circa £40,000.
Sterling Williams are working alongside a great Asset Management firm who are seeking a Platform Service Manager to join the team to provide office-based front line telephone servicing and support to their platform clients.
The role involves extensive direct telephone and email contact with financial planners, paraplanners and wealth managers.
Platform Service Manager employer: Sterling Williams LTD
Contact Detail:
Sterling Williams LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Service Manager
✨Tip Number 1
Familiarise yourself with the asset management industry and the specific platforms used by financial planners and wealth managers. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since the role involves extensive client interaction, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the asset management field. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at firms like ours.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you tailor your approach during interviews and show that you're a good fit for our team.
We think you need these skills to ace Platform Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Platform Service Manager. Highlight your experience in providing front-line support and any relevant skills that align with the role.
Tailor Your CV: Customise your CV to reflect your experience in asset management and client servicing. Use specific examples that demonstrate your ability to handle telephone and email communications effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the financial services industry and how your skills can benefit their platform clients.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Sterling Williams LTD
✨Know Your Platform Services
Make sure you have a solid understanding of the platform services offered by the company. Familiarise yourself with their products and how they benefit financial planners and wealth managers. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Prepare for Client Interaction Scenarios
Since the role involves extensive direct contact with clients, be ready to discuss how you would handle various client scenarios. Think about past experiences where you've provided excellent customer service or resolved conflicts, and be prepared to share these examples during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions that assess your ability to communicate complex information to clients who may not have a technical background.
✨Research the Company Culture
Understanding the company's culture can give you an edge in the interview. Look into their values and mission statement, and think about how your personal values align with theirs. This will help you convey why you would be a great fit for their team.
