Helpdesk Manager (Temporary)

Helpdesk Manager (Temporary)

London Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage front of house services and oversee office maintenance.
  • Company: Join a growing insurance firm known for bespoke client services.
  • Benefits: Enjoy an annual bonus, generous leave, enhanced pension, and private medical insurance.
  • Why this job: Be part of a friendly team with opportunities for career development and exciting projects.
  • Qualifications: Proven experience in Office/Facilities Management is essential.
  • Other info: Celebrate your birthday with a day off!

The predicted salary is between 36000 - 60000 £ per year.

My client is in the Insurance space and provides their clients with insurance and reinsurance services on a global basis. They pride themselves on providing a quality and bespoke service to their brokers and clients. They are on the hunt for a dynamic, service orientated Office/Facilities Manager to join their friendly City based team with around 120 employees. It is an exciting time to join the company, as they are growing, offering lots of opportunity to undertake projects and develop your career.

  • Oversee the smooth running of the front of house service
  • Manage all elements relating to office maintenance, managing service level agreements
  • Budget management
  • Support with on-boarding - office tour, H&S induction
  • Support on office projects
  • Arrange insurance for the office

My client is seeking someone who has proven experience in the Office/Facilities Management space.

Benefits include:

  • Annual bonus
  • Generous annual leave allowance
  • Enhanced pension scheme
  • Death in Service Benefit
  • Private Medical Insurance
  • Employee Annual Medical
  • Day off on your Birthday

Helpdesk Manager (Temporary) employer: Davies Talent Solutions

Join a dynamic and growing team in the heart of the City, where your role as Helpdesk Manager will be pivotal in ensuring exceptional service delivery within a supportive and friendly environment. With a strong focus on employee development, you will have ample opportunities to lead exciting projects while enjoying a generous benefits package that includes an annual bonus, enhanced pension scheme, and private medical insurance, making this an excellent place for meaningful and rewarding employment.
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Contact Detail:

Davies Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Helpdesk Manager (Temporary)

✨Tip Number 1

Familiarise yourself with the insurance industry, especially the nuances of insurance and reinsurance services. Understanding the specific needs and challenges faced by clients in this sector will help you stand out during discussions.

✨Tip Number 2

Highlight your experience in managing service level agreements and office maintenance. Be prepared to discuss specific examples of how you've successfully overseen these areas in previous roles.

✨Tip Number 3

Showcase your ability to manage budgets effectively. Prepare to share instances where you've successfully managed costs or improved efficiency within an office environment.

✨Tip Number 4

Emphasise your interpersonal skills and ability to support onboarding processes. Being personable and approachable is key in a role that involves interacting with new employees and ensuring they feel welcomed.

We think you need these skills to ace Helpdesk Manager (Temporary)

Office Management
Facilities Management
Service Level Agreement Management
Budget Management
Health and Safety Compliance
Project Management
Communication Skills
Problem-Solving Skills
Team Leadership
Client Relationship Management
Organisational Skills
Attention to Detail
Time Management
Adaptability
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Helpdesk Manager position. Tailor your application to highlight your relevant experience in office and facilities management.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in managing office services, maintenance, and budget management. Use bullet points to make it easy to read and focus on achievements that demonstrate your service-oriented approach.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that align with the company's needs, such as overseeing front of house services or managing service level agreements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Helpdesk Manager role.

How to prepare for a job interview at Davies Talent Solutions

✨Showcase Your Service Orientation

Since the role is focused on providing quality service, be prepared to discuss specific examples of how you've delivered exceptional service in previous positions. Highlight your ability to manage relationships with clients and colleagues effectively.

✨Demonstrate Your Project Management Skills

The company is looking for someone who can support office projects. Be ready to talk about past projects you've managed, including your approach to planning, execution, and any challenges you overcame. This will show your capability to handle the dynamic environment.

✨Understand Budget Management

As budget management is a key responsibility, brush up on your financial skills. Be prepared to discuss how you've managed budgets in the past, including any tools or methods you used to ensure financial efficiency.

✨Prepare Questions About Company Culture

This role is within a friendly team, so it's important to show that you're a good fit. Prepare thoughtful questions about the company culture and team dynamics to demonstrate your interest in being part of their growing team.

Helpdesk Manager (Temporary)
Davies Talent Solutions
Location: London
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