Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the global rollout of a CRM system and manage stakeholder engagement.
- Company: Join a dynamic insurance firm focused on digital transformation and customer relationships.
- Benefits: Enjoy opportunities for travel, professional growth, and collaboration with global teams.
- Why this job: Be part of a hands-on change initiative that impacts customer experience worldwide.
- Qualifications: Experience in systems delivery, digital transformation, and familiarity with Microsoft tools and Salesforce.
- Other info: Position is commutable to London with potential travel requirements.
The predicted salary is between 48000 - 72000 £ per year.
My client are seeking a Digital/ Applications Programme Manager to develop the business case and lead the implementation of the Insurance's clients Customer Relationship Management (CRM) system globally and put in place the appropriate delivery model to rollout CRM across the business.
The role will work with broking teams across the globe, central IT teams, third-party software delivery partners and service integrators, and frequently engage with senior business stakeholders. It will require a balance of strong customer-focused stakeholder management, communication skills and a ‘hands on’ approach to the overall management of the programmes.
- Senior ‘hands on’ change leader with a proven track record in systems delivery and digital transformation.
- Experience working with Microsoft tools and CRM platforms such as Salesforce.
- Strong stakeholder management and interpersonal skills.
- Commutable to London and happy to travel if required.
Programmamanager/MT-lid employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programmamanager/MT-lid
✨Tip Number 1
Familiarise yourself with the latest trends in CRM systems, especially Salesforce, as this will show your potential employer that you're proactive and knowledgeable about the tools they use. Consider joining online forums or groups where professionals discuss CRM implementations to gain insights and network.
✨Tip Number 2
Develop your stakeholder management skills by seeking out opportunities to lead projects or initiatives in your current role. This hands-on experience will not only enhance your CV but also prepare you for the collaborative nature of the Programme Manager position.
✨Tip Number 3
Engage with professionals who are currently working in similar roles or industries. Networking can provide you with valuable insights into the challenges and expectations of a Programme Manager, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle specific scenarios related to digital transformation and system delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving abilities and leadership experience.
We think you need these skills to ace Programmamanager/MT-lid
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Programme Manager position. Understand the key responsibilities, required skills, and the importance of stakeholder management in this role.
Tailor Your CV: Customise your CV to highlight relevant experience in digital transformation and systems delivery. Emphasise your familiarity with CRM platforms like Salesforce and any experience you have with Microsoft tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong customer-focused approach and your ability to manage stakeholders effectively. Use specific examples from your past experiences to demonstrate your hands-on leadership style.
Highlight Your Communication Skills: In both your CV and cover letter, make sure to emphasise your communication skills. Mention instances where you've successfully engaged with senior stakeholders or led teams through change, as this is crucial for the role.
How to prepare for a job interview at Lorien
✨Showcase Your Stakeholder Management Skills
Since the role requires strong customer-focused stakeholder management, prepare examples of how you've successfully engaged with various stakeholders in previous projects. Highlight your communication skills and how you navigated challenges.
✨Demonstrate Your Hands-On Experience
Be ready to discuss specific instances where you've taken a hands-on approach in managing programmes or leading change initiatives. This will show that you can balance strategic oversight with practical execution.
✨Familiarise Yourself with CRM Systems
Given the emphasis on CRM systems like Salesforce, brush up on your knowledge of these platforms. Be prepared to discuss your experience with them and how you can leverage their capabilities for the company's needs.
✨Prepare for Global Collaboration Scenarios
As the role involves working with teams across the globe, think about your experiences in international settings. Prepare to share how you’ve effectively collaborated with diverse teams and managed time zone differences.
