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- Tasks: As a Service Engineer, you'll maintain and install fire and security systems across the UK.
- Company: EDSB Compliance Solutions is a national provider of Fire & Security, Electrical, Mechanical, and Building Services.
- Benefits: Enjoy flexible working hours, travel opportunities, and a supportive team environment.
- Why this job: Join a client-focused company that values exceptional service and offers hands-on experience in a vital industry.
- Qualifications: Experience in electrical and mechanical installations, good communication skills, and a full driving licence are essential.
- Other info: Be part of an on-call rota and engage in diverse tasks while ensuring health and safety standards.
The predicted salary is between 30000 - 42000 £ per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
We are now looking to employ Service Engineers to work within all areas of the UK. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but not be limited to the items below:
- Provide first line support for fault finding and rectification.
- Complete small works installations.
- Commission and handover of systems in line with the specification and drawings, including client demonstrations.
- Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements.
- Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for.
- Raise any concerns as soon as possible so they can be dealt with prior to the job taking place.
- Carry out daily checks as a minimum to ensure correct kit is in place for the job.
- Servicing and maintaining various systems, to include small works installations and fault finding.
- Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms.
- Carry out corrective and preventative maintenance of multi disciplined systems to include emergency lighting and portable extinguishers.
- Commission/ Handover of systems.
- Be part of an On Call Rota for OOH callouts and telephone support.
- Carry out small works installations of multi disciplined systems to a high standard of workmanship.
- Installation/commission of portable extinguishers.
- Understanding the clients' needs and fulfil all jobs required.
- Ensure the health, safety and welfare of themselves and their team in accordance with Company policy.
- To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
Required Skills:
- Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
- Network/IP based product experience is beneficial.
- Good communication skills are required as the majority of the role will involve being in a customer facing environment.
- The ability to work alone and effectively organise your time as well as being a good team player.
- A good understanding of the Standards which relate to our Industry and the systems we install.
- A good understanding of Health and Safety is essential.
- Have a flexible attitude to working hours.
- A full driving licence and a willingness to travel to locations across the country.
- Excellent timekeeping and time management skills.
- Willingness to go the extra mile.
- Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.
Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage.
Service Engineer employer: EDSB Ltd
Contact Detail:
EDSB Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the latest standards and codes of practice related to fire and security systems. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and safety, which is crucial for a Service Engineer role.
✨Tip Number 2
Network with professionals in the fire and security industry. Attend relevant trade shows or local meetups to connect with potential colleagues and employers. Building relationships can often lead to job opportunities that aren't advertised.
✨Tip Number 3
Prepare to discuss specific examples of your past work experience, particularly in fault finding and maintenance of fire and security systems. Being able to articulate your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves a lot of client interaction, emphasising your ability to communicate effectively and understand client needs will be key to landing the job.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical and mechanical installations, particularly within the fire and security sector. Emphasise any specific skills related to the job description, such as fault finding, maintenance, and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proven background in the industry, your communication skills, and your ability to work independently as well as part of a team. Be sure to express your enthusiasm for the position.
Highlight Relevant Qualifications: Include any certifications or qualifications that are pertinent to the role, such as health and safety training or specific fire and security system certifications. This will demonstrate your commitment to the industry standards required for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial in a client-facing role like this one.
How to prepare for a job interview at EDSB Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of electrical and mechanical installations, especially within the fire and security sector. Be prepared to discuss specific systems you've worked with and how you approached fault finding and maintenance.
✨Demonstrate Customer-Facing Skills
Since the role involves a lot of client interaction, highlight your communication skills. Share examples of how you've effectively communicated technical information to clients or resolved issues in a customer-facing environment.
✨Emphasise Health and Safety Awareness
Given the importance of health and safety in this role, be ready to discuss your understanding of relevant standards and practices. Mention any specific training or certifications you have that relate to health and safety in the workplace.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a system or manage a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
