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- Tasks: Assist with property lettings and provide top-notch customer service to tenants and landlords.
- Company: Join a vibrant team in Manchester with a fantastic company culture.
- Benefits: Enjoy a competitive salary, career development, and travel expenses covered.
- Why this job: Perfect for those passionate about property and eager to work with people.
- Qualifications: Full UK driving license; experience in lettings or hospitality is a plus.
- Other info: Flexible working attitude and a proactive approach are essential.
The predicted salary is between 18400 - 32200 £ per year.
We are seeking a dynamic individual who is outgoing and reliable to be our Lettings Assistant in Manchester. As a Lettings Assistant, you will play a crucial role in assisting with property lettings and providing exceptional customer service to both tenants and landlords. We have a fantastic team and great company culture, which, of course, we feel is key when joining.
Key Responsibilities:
- Assist in managing and maintaining property listings, ensuring all details are up to date and accurate.
- Conduct property viewings for prospective tenants across multiple cities, including Hull, Nottingham, and Sheffield.
- Liaise with landlords and tenants to arrange appointments, inspections, and property maintenance.
- Assist in the preparation of tenancy agreements, contracts, and other documentation.
- Provide excellent customer service, responding to queries via phone, email, and in person.
- Support with marketing rental properties through various channels, including online platforms and social media.
- Help with tenant referencing and ensuring compliance with relevant regulations.
- Handle short-term let inquiries, including coordinating bookings, checking availability, and liaising with clients to ensure a smooth booking process.
- Respond to queries regarding short-term let terms and conditions, ensuring clients and guests are provided with accurate and up-to-date information.
- Assist with the maintenance of properties used for short-term lets, ensuring they meet quality and safety standards.
- Keep up to date with market trends, legislation affecting the lettings industry, and short-term letting regulations.
Key Requirements:
- Full UK driving license.
- Previous experience in the lettings or property industry is desirable but not essential.
- Experience with short-term lets or hospitality would be beneficial.
- Excellent communication skills and the ability to build strong relationships with tenants, landlords, and clients.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- A proactive, customer-focused approach to work.
- Knowledge of relevant regulations within the lettings industry is a plus.
- Ability to work independently and as part of a team.
- A flexible and adaptable attitude to work.
What We Offer:
- A competitive salary of £23,000 per annum.
- Opportunities for career development and progression within a growing company.
- A supportive and dynamic work environment.
- Travel expenses covered when visiting properties outside of Manchester.
If you are passionate about property, enjoy working with people, and are excited about managing both long-term and short-term lets, we’d love to hear from you. Apply today to join our team as a Lettings Assistant!
Lettings Assistant employer: Flambard Williams Ltd
Contact Detail:
Flambard Williams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Assistant
✨Tip Number 1
Familiarise yourself with the local property market in Manchester and surrounding cities like Hull, Nottingham, and Sheffield. Understanding current trends and rental prices will help you engage confidently with landlords and tenants during interviews.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on building relationships. Think of examples from your past experiences where you provided exceptional service, as these will be great to share during discussions.
✨Tip Number 3
Show your enthusiasm for the lettings industry by staying updated on relevant regulations and market changes. This knowledge will not only impress us but also demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks. We value a proactive approach, so think of specific instances where you successfully juggled various responsibilities.
We think you need these skills to ace Lettings Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the lettings or property industry, even if it's not extensive. Emphasise any customer service roles you've had and showcase your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Lettings Assistant role. Mention specific responsibilities from the job description that excite you, such as conducting property viewings or liaising with clients.
Showcase Your Skills: In your application, clearly demonstrate your organisational skills and ability to manage multiple tasks. Provide examples of how you've successfully handled similar responsibilities in previous roles.
Research the Company Culture: Familiarise yourself with the company's values and culture. Mention in your application why you believe you'd be a good fit for their team and how you align with their customer-focused approach.
How to prepare for a job interview at Flambard Williams Ltd
✨Show Your Customer Service Skills
As a Lettings Assistant, you'll be interacting with tenants and landlords regularly. Be prepared to share examples of how you've provided excellent customer service in the past, whether through resolving issues or building relationships.
✨Demonstrate Your Organisational Abilities
The role requires managing multiple tasks effectively. Highlight your organisational skills by discussing how you prioritise tasks and manage your time, especially when juggling property viewings and paperwork.
✨Familiarise Yourself with Relevant Regulations
Knowledge of lettings regulations is a plus. Brush up on current legislation affecting the lettings industry and be ready to discuss how you would ensure compliance in your role.
✨Express Your Passion for Property
Let your enthusiasm for the property sector shine through. Share why you're interested in the lettings industry and what excites you about working with both long-term and short-term lets.
