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For Companies At a Glance
- Tasks: Keep public areas clean, assist staff, handle reception duties, and ensure customer safety.
- Company: Join Chartwells, a leader in the food service industry, dedicated to employee growth and individuality.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a supportive culture that values diversity and empowers you to thrive.
- Qualifications: Adaptable, great communicator, customer care experience, reliable, and able to work under pressure.
- Other info: Full-time role with 40 hours per week; perfect for those looking to kickstart their career.
The predicted salary is between 24000 - 33600 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Chartwells? Here's what you need to know before applying:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter - Brighton employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter - Brighton
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter at Chartwells. Understanding the day-to-day responsibilities will help you demonstrate your knowledge during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Be ready to discuss how you've handled challenging situations or gone above and beyond for customers, as this is crucial for the role.
✨Tip Number 3
Network with current or former employees of Chartwells if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a good impression.
✨Tip Number 4
Demonstrate your adaptability and reliability in your interactions. Since the role requires handling changing priorities and working under pressure, showing that you can thrive in such environments will set you apart from other candidates.
We think you need these skills to ace Porter - Brighton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Porter position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer care, communication, and adaptability. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle the responsibilities of a Porter.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your skills in maintaining cleanliness, customer service, and working under pressure.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Porter role.
How to prepare for a job interview at ESS
✨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Prepare examples from your past experiences where you went above and beyond for customers, as this will highlight your commitment to service.
✨Emphasise Adaptability
The role requires someone who can easily embrace changing priorities. Be ready to discuss situations where you've had to adapt quickly to new challenges or tasks, showcasing your flexibility and problem-solving skills.
✨Communicate Effectively
Brilliant communication is key in this role. Practice articulating your thoughts clearly and confidently, and think of instances where you've successfully built relationships with colleagues or customers to illustrate your communication skills.
✨Demonstrate Reliability and Timekeeping
Exceptional timekeeping and reliability are crucial for a Porter. Be prepared to talk about how you manage your time effectively and ensure that you meet deadlines, as this will reassure the interviewer of your dependability.
