Client Service & Technical Coordinator

Job Title: Client Technical Manager – DUA Entity: Location: London/Hybrid Consilium, part of the Aventum Group, is an established Lloyd’s of London Broker that embodies a culture of inspiration and innovation. Our employees collaborate in dynamic, service-focused teams. Together, we strive daily to achieve our goals and objectives with a shared dedication to revolutionising the insurance industry for the better. The Company offers a competitive benefits package via a flexible benefits platform. Employee development is key to the ongoing development of Aventum on the whole. Client Technical Managers – Delegated Risk Solutions form part of our specialist Delegated Authority team. Using internal and external tools to ensure that documentation contains the correct clauses, conditions, taxes, etc, for that jurisdiction. Ensuring that documents are peer reviewed before being sent to markets and clients. Liaise with Brokers and Client Services Executives on a daily basis to ensure that client instructions are adequately actioned. Monitoring renewals and assisting brokers with ensuring that these are invited and completed in good time. Full monitoring of risks (new and renewal) through their life cycle to file closure. Inputting and updating policies on in-house and external systems in an accurate and timely manner. Assist Client Services Executives and IBA with resolving any issues relating to payments to the markets or from clients. Management of in-house schemes where required, ensuring bordereaux are up to date and all data recorded is accurate. Carrying out reviews to ensure the quality of both personal outputs and those of the wider team. Provide any necessary ad hoc support to the Team Lead and other team members as needed. Providing and undertaking training as required by your line manager. At least 5 A-C Grade GCSE (or equivalent) including English and Maths Previous data entry and reconciliation experience High computer literacy and intermediate use of Microsoft Word, Excel and Outlook. Flexibility and willingness to take on additional responsibilities and work. Solid data entry skills with the ability to identify numerical errors. Management Duties ~ We understand the need for flexibility, so we work in a hybrid model.