Games Manager

Games Manager

Kingston upon Thames Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and motivate your team in a vibrant theme park setting.
  • Company: Join HB Leisure, a global leader in theme park attractions since 1927.
  • Benefits: Enjoy competitive pay, bonuses, gym discounts, and travel opportunities worldwide.
  • Why this job: Be part of an exciting culture that creates unforgettable experiences for millions.
  • Qualifications: Must have 2-3 years of managerial experience and strong guest service skills.
  • Other info: Perfect for those who love fast-paced environments and engaging with visitors.

The predicted salary is between 28800 - 42000 £ per year.

Looking for a dynamic role in the world of theme park attractions? HB Leisure is searching for a passionate Games Manager to join our team. If you thrive in fast-paced environments, love engaging with visitors, and have a knack for leadership, this could be the perfect next step for you.

HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 150 major theme parks and attractions, in over 25 countries. Since its foundation in 1927, our staff bring their unique friendly touch and exciting range of skill games and arcades to over 150 million customers every year.

Ready to level up? Keep reading to learn more about this thrilling opportunity.

Job Responsibilities:

  • Ensuring the day to day running of all site operations
  • Review all game performances
  • High standards are maintained throughout the site by conducting site walkarounds.
  • Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
  • Monitor stock levels and trends to meet customer demand and sales opportunities.
  • Ensure cash collections are carried out accurately and securely
  • Ensure a good working environment for your team
  • Motivating, training and developing your team.
  • Respond to customer requests in a prompt and appropriate manner

In return, we will offer you:

  • Competitive salary
  • Performance Bonus Scheme
  • Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
  • Opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of our international locations
  • Further training and progression plans

Who We’re Looking For:

  • Experience of managing teams of 20+ staff
  • 2-3 years’ experience minimum in a managerial position
  • Have great guest service and communication skills and a positive, outgoing personality
  • Be willing to learn the art of sales and motivated to reach daily sales targets
  • Be honest, reliable, responsible individual with a strong work ethic
  • Be able to demonstrate a high-level of attention to detail
  • Experience in retail, sales or amusement games at managerial level.

Ready to take your career to the next level with HB Leisure? If you’re a motivated leader with a passion for creating unforgettable guest experiences, we’d love to hear from you!

Join us and be part of the fun, leading teams in some of the world’s most exciting theme parks. Apply today and take the first step toward an adventure-filled future!

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Contact Detail:

HB Leisure Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Games Manager

✨Tip Number 1

Familiarise yourself with the latest trends in theme park attractions and skill games. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the industry.

✨Tip Number 2

Network with current or former employees of HB Leisure on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams in fast-paced environments. Highlighting your leadership skills and ability to motivate staff will resonate well with the hiring team.

✨Tip Number 4

Showcase your customer service experience by preparing anecdotes that illustrate your ability to handle guest requests and resolve issues effectively. This will highlight your suitability for creating unforgettable guest experiences.

We think you need these skills to ace Games Manager

Team Management
Customer Service Excellence
Leadership Skills
Sales Motivation
Attention to Detail
Health and Safety Compliance
Operational Management
Stock Monitoring
Cash Handling
Training and Development
Communication Skills
Problem-Solving Skills
Adaptability in Fast-Paced Environments
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in fast-paced environments like theme parks or retail. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate and develop a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your understanding of the role. Mention specific experiences where you've successfully managed operations or improved team performance, and express your enthusiasm for working with HB Leisure.

Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, communication skills, and experience in sales. Use examples from your past roles to illustrate how you meet these requirements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Games Manager role.

How to prepare for a job interview at HB Leisure Careers

✨Show Your Passion for Guest Engagement

As a Games Manager, your role will revolve around creating memorable experiences for visitors. Be prepared to share examples of how you've engaged with customers in the past and how you plan to enhance their experience at HB Leisure.

✨Demonstrate Leadership Skills

With experience managing teams of 20+ staff, it's crucial to showcase your leadership style. Discuss specific instances where you've motivated and developed your team, and how you handle challenges in a fast-paced environment.

✨Highlight Your Attention to Detail

The role requires a high level of attention to detail, especially regarding health and safety procedures. Be ready to explain how you ensure standards are maintained and provide examples of how you've successfully implemented safety measures in previous roles.

✨Prepare for Sales-Related Questions

Since the position involves meeting sales targets, be prepared to discuss your experience in sales and how you approach motivating your team to achieve these goals. Share any strategies you've used to boost sales in previous positions.

Games Manager
HB Leisure Careers
Location: Kingston upon Thames
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