Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage admin tasks, handle customer inquiries, and provide top-notch service.
- Company: Join SYNETIQ, a leader in vehicle auctions with a global reach.
- Benefits: Enjoy flexible hours, ongoing training, employee discounts, and 28 days holiday.
- Why this job: Be part of a dynamic team that values your contribution and offers growth opportunities.
- Qualifications: Strong admin skills, effective communication, and a proactive attitude are essential.
- Other info: Full-time role with a supportive work environment and community volunteering day.
The predicted salary is between 24000 - 36000 ÂŁ per year.
SYNETIQ Winsford, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Client Services Administrator role at SYNETIQ
SYNETIQ Winsford, England, United Kingdom
1 week ago Be among the first 25 applicants
Join to apply for the Client Services Administrator role at SYNETIQ
Get AI-powered advice on this job and more exclusive features.
This range is provided by SYNETIQ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Our Client Team in Winsford is offering a rewarding opportunity for a Client Services Administrator to join their team.
In this position, you will be responsible for managing administrative tasks, addressing inquiries, and delivering exceptional service to customers and clients. If you have a strong background in administration and customer service, this role may be the perfect fit for you. Join us at Winsford to contribute significantly to the team\’s success and uphold outstanding client service standards.
Key Areas Of Responsibility, Activities & Tasks Involved
- Handling telephone queries received from customers and clients in a polite and professional manner
- Actioning and responding to all customer and client emails promptly and professionally
- Updating user accounts and managing access to our partner portal
- Adding both manual and automated uplift instructions to the system
- Managing client queries received via the partner portal
- Processing both manual and automated clearance of salvage at the request of our clients
- Generating certificates of destruction for salvage which have been scrapped or dismantled
- Dealing with incoming post, including vehicle documentation and keys
- Handling and responding to the issuing body of fines and penalty charge notices
- Assisting our customers with the retention of cherished plates
- Liaising with our site team to coordinate the return of personal belongings
- Assisting our Auction team with issues preventing vehicles being listed for sale
- General office duties including scanning, database updates and filing
- Arranging the collection of customer vehicles and salvage upon request
Here\’s What You Bring
- Knowledge of Microsoft packages
- Professional Telephone Manner
- Able to communicate clearly and effectively
- Knowledge of motor vehicle or previous experience in the motor industry would be advantageous but not essential
- Able to work off own initiative or part of a team
- Br able to manage and prioritise workloads
What We Offer
- Day shift, Monday to Friday 08.30am – 5pm
- Ongoing training and professional development
- Free onsite parking
- Uniform and PPE provided
- Benefithub (World’s largest selection of Employee Discounts and Lifestyle Benefits)
- Telus Health
- Discounted parts and non-auction vehicles
- Employee discount on Vodaphone
- Paid day to volunteer for a charity of your choice
- Competitive basic salary
- 28 days holiday (including Bank Holidays)
- Pension plan with 3.5% employer contribution
This role is subject to a satisfactory DBS, Finance, Right to work and reference checks.
Who are we;
SYNETIQ Ltd trading as IAA UK is owned by industry-leading auctioneer, RB Global. IAA annually processes tens of thousands of vehicles nationwide, serving an international buyer base in more than 170 countries including registered customers, insurers, dealerships, fleet lease and rental car companies as well as charitable organisations. Daily online auctions showcase salvage and non-salvage inventory, offering buyers a wide range of vehicles to choose from.
IAA is an equal opportunity employer and ensures non-discrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service
-
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at SYNETIQ by 2x
Sign in to set job alerts for “Client Services Administrator” roles.
Knutsford, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 2 weeks ago
Altrincham, England, United Kingdom 1 week ago
Liverpool, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 1 week ago
Manchester Area, United Kingdom 3 weeks ago
Manchester Area, United Kingdom 3 days ago
Manchester Area, United Kingdom 2 weeks ago
Warrington, England, United Kingdom 1 week ago
Liverpool, England, United Kingdom 5 days ago
Merseyside, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 20 hours ago
VMS (Variable Message Sign) Administrator
Winsford, England, United Kingdom 4 months ago
Runcorn, England, United Kingdom 2 weeks ago
Golborne, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 days ago
Manchester, England, United Kingdom 1 week ago
Liverpool, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 1 week ago
Variable Message Sign (VMS) Administrator
Winsford, England, United Kingdom 3 months ago
Knutsford, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 1 week ago
Manchester Area, United Kingdom 1 day ago
Warrington, England, United Kingdom 3 days ago
Birkenhead, England, United Kingdom 1 month ago
Golborne, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 21 hours ago
Patient Flow Information Officer Cheshire and Wirral Partnership NHS FoundationTrust
Chester, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 1 week ago
Wrexham, Wales, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Contact Detail:
SYNETIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator
✨Tip Number 1
Familiarise yourself with SYNETIQ's services and values. Understanding their commitment to customer service will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling customer queries over the phone, being able to demonstrate a professional and polite manner in mock calls can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of SYNETIQ. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Client Services Administrator position.
✨Tip Number 4
Showcase your organisational skills. Be prepared to discuss specific examples of how you've managed workloads or prioritised tasks in previous roles, as this is crucial for the administrative responsibilities of the job.
We think you need these skills to ace Client Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Use keywords from the job description, such as 'managing administrative tasks' and 'delivering exceptional service', to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills align with their needs, particularly your ability to handle telephone queries and manage client communications professionally.
Showcase Relevant Skills: Emphasise your knowledge of Microsoft packages and any experience in the motor industry, even if it's not extensive. Highlight your professional telephone manner and ability to communicate clearly, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Client Services Administrator.
How to prepare for a job interview at SYNETIQ
✨Showcase Your Customer Service Skills
As a Client Services Administrator, you'll be dealing with customer inquiries regularly. Be prepared to share specific examples of how you've successfully handled customer issues in the past, demonstrating your ability to provide exceptional service.
✨Familiarise Yourself with Microsoft Packages
Since knowledge of Microsoft packages is essential for this role, make sure you brush up on your skills. Be ready to discuss your experience with these tools and how you've used them in previous roles to manage administrative tasks efficiently.
✨Demonstrate Your Communication Skills
Effective communication is key in this position. Practice articulating your thoughts clearly and professionally, as you'll need to handle telephone queries and emails. Consider doing mock interviews to refine your communication style.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to prioritise workloads or manage multiple tasks simultaneously. Prepare to explain your thought process and the outcomes of your actions.
