General Manager

General Manager

Maidstone Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to drive financial success and deliver exceptional customer experiences.
  • Company: Join Stratstone, a leading automotive retailer transforming personal transportation.
  • Benefits: Enjoy 33 days holiday, a company car, and exclusive discounts on vehicles.
  • Why this job: Be part of an inspiring culture that values growth, innovation, and work-life balance.
  • Qualifications: Proven leadership experience in the automotive sector with strong communication skills.
  • Other info: Access tailored training and career development opportunities, plus celebrate your birthday with an extra day off.

The predicted salary is between 43200 - 72000 £ per year.

Competitive salary plus company car, 33 days holiday (including bank holidays), pension, family health care, critical illness and life assurance schemes, exclusive discounts on new and used vehicles and aftersales services.

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career? Here at Stratstone, we’re going through an exciting period of transformation, and we’re looking for a passionate General Manager to play a key part in shaping our future.

This is one of the largest, well-established sites within our Stratstone brand. This impressive location represents BMW, MINI, and Motorrad, offering a full range of services across all three brands. Your role will involve driving the financial success of one of the most renowned automotive brands in the market, empowering your team to be the best they can be, whilst being fuelled by the potential to thrive in your career along the way. This is the perfect opportunity for an inspirational and collaborative individual to transform our business.

If you’re looking for a role that’s a blend of being fast-paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home:

Why Stratstone:
  • Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you’ll have access to the coaching, mentoring and tailored training programmes you need to flourish. As a testament to your development, you will have the opportunity to apply for our Aspiring National Franchise Director programme, tailored around individual future aspirations and skills growth. We will empower you to drive your own career with the support from senior leaders and our dedicated learning and development team.
  • Work life balance: This role is fast-paced and can be challenging but we are committed to ensuring you have a great work life balance. This role provides you with space to recharge, pursue your passions and spend quality time outside of work.
Your Journey as a General Manager:
  • Being accountable for delivering top financial results across each department, by offering a first-class experience for your associates and customers.
  • Ensuring all processes and standards are met in line with FCA regulations, maintaining showroom excellence in line with manufacturer standards.
  • Champion outstanding customer service, coaching your team to deliver the same level of excellence throughout their respective teams.
  • Lead from the front on all aspects of your dealership, including new and used car sales, associated products, parts, labour and aftersales care.
  • Recruit, develop and retain talented associates, motivating them to be the best they can be and supporting them with regular reviews, training and progression plans.
  • Build meaningful manufacturer relationships by implementing brand strategies, policies and procedures to an exceptional level.
Are You Ready to Embrace the Challenge?

We’re looking for someone who is:

  • A proven top-performer at leadership level within the automotive sector, being driven by a passion for the industry.
  • Knowledgeable of vehicle, consumer credit and trade practice legislation, with the ability to satisfy the requirements of GI Compliance and be of ‘good financial repute’.
  • Experienced in managing budgets and leading high performing teams, dedicated to motivating and coaching your team to be the best they can be.
  • Customer orientated with excellent communication skills and a people-first mindset.
Life at Stratstone:
  • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
  • Celebrate your special day with an extra day off on your birthday.
  • Our industry-leading Family Leave Policies ensure you’re supported when it matters most.
  • Take a paid day to volunteer and give back to a cause close to your heart.
  • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
  • Unlock your potential with tailored training and endless career growth opportunities.
  • Commute for less with our cycle to work scheme.
  • Access high street discounts to make the everyday a little more rewarding.
  • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.

At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

General Manager employer: Stratstone

Stratstone is an exceptional employer, offering a dynamic work culture that prioritises personal growth and work-life balance. As a General Manager at our prestigious BMW MINI Tunbridge Wells location, you will benefit from structured career paths, tailored training programmes, and the opportunity to lead a passionate team in a fast-paced environment. With generous benefits including 33 days of holiday, family health care, and exclusive discounts, you'll find a rewarding career that empowers you to thrive while making a meaningful impact in the automotive industry.
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Contact Detail:

Stratstone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Research Stratstone's values and culture thoroughly. Understanding their commitment to customer service and employee development will help you align your approach during interviews, showcasing how you embody these principles.

✨Tip Number 2

Network with current or former employees of Stratstone. Engaging with them can provide valuable insights into the company’s expectations and culture, which can be a game-changer in your discussions with hiring managers.

✨Tip Number 3

Prepare specific examples from your past experience that demonstrate your leadership skills and ability to drive financial success. Highlighting measurable outcomes will make your case stronger and show you’re results-oriented.

✨Tip Number 4

Familiarise yourself with the latest trends in the automotive industry, especially regarding customer service and technology. Being knowledgeable about these topics will allow you to engage in meaningful conversations during interviews and show your passion for the sector.

We think you need these skills to ace General Manager

Leadership Skills
Financial Acumen
Customer Service Excellence
Team Development and Coaching
Budget Management
Automotive Industry Knowledge
Compliance Knowledge (FCA Regulations)
Communication Skills
Strategic Planning
Relationship Building
Problem-Solving Skills
Sales Management
Performance Management
Adaptability
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience in the automotive sector. Focus on achievements that demonstrate your ability to drive financial success and manage high-performing teams.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and how your values align with those of Stratstone. Mention specific examples of how you've transformed businesses or improved customer experiences in previous roles.

Showcase Relevant Skills: Emphasise your knowledge of vehicle legislation and compliance, as well as your experience in budget management. Highlight your communication skills and people-first mindset, which are crucial for this role.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Stratstone

✨Showcase Your Leadership Skills

As a General Manager, your leadership abilities are crucial. Prepare examples of how you've successfully led teams in the past, focusing on motivating and developing talent. Highlight any specific achievements that demonstrate your capability to drive performance.

✨Understand the Automotive Industry

Familiarise yourself with current trends and challenges in the automotive sector, especially regarding BMW and MINI. Being knowledgeable about the brands and their market positioning will show your passion for the industry and your readiness to contribute to Stratstone's success.

✨Prepare for Financial Discussions

Since you'll be accountable for delivering top financial results, brush up on your financial management skills. Be ready to discuss your experience with budgets, financial reporting, and how you've driven profitability in previous roles.

✨Emphasise Customer-Centric Mindset

Stratstone values outstanding customer service. Prepare to share examples of how you've championed customer satisfaction in your previous roles. Discuss strategies you've implemented to enhance the customer experience and how you plan to instil this culture within your team.

General Manager
Stratstone
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  • General Manager

    Maidstone
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-07

  • S

    Stratstone

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