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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure top-notch customer service in our Llandudno store.
- Company: Join Smyths Toys, a growing retail brand dedicated to fun and quality.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a solid benefits package.
- Why this job: Be part of an exciting growth journey and develop your retail management skills.
- Qualifications: Proven experience as a Duty Manager in fast-paced retail; strong leadership and communication skills required.
- Other info: Smyths Toys values diversity and is an Equal Opportunities Employer.
The predicted salary is between 28800 - 43200 £ per year.
We are looking to recruit a Duty Manager for our store in Llandudno. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey., Sales
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Deliver, maximise and exceed sales targets in store
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Maintain availability of all products is maintained on the Shop Floor
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Ensure the team’s familiarity with all products in all departments
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Make sure all customer purchases are carried out in accordance with Company guidelines
Customer Service
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Ensure that all customer queries are dealt with promptly and effectively
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Achieve and maintain company standards on housekeeping, floor presentation and space planning
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Participate in weekly stock takes – identify and report abnormal counts to the Store Manager
Staffing/Operations
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Ensure staffing levels match the business needs, or events in-store
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Prepare, monitor and action daily task board
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Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
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Assist Store Manager with all staffing issues, i.e. training and performance reviews
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Cash handling/Security/ daily spot checks on all tills
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Ensure that company cash/stock handling procedures are adhered to at all times
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Responsible for the opening and closing of the Store
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Have a proven track record as a Duty Manager in a fast paced retail environment
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Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
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Be target driven and customer service orientated
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Be highly motivated and ambitious
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Be a self starter with a can do attitude
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Excellent Microsoft Office skills
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An attractive competitive salary and bonus package
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A benefits package inclusive of:
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Defined Contribution Pension Scheme
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Life Assurance Cover
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Employee Assistance Programme
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In-store discount
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Special Life-Event Gifts
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Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Duty Manager - Llandudno employer: Smyths Toys
Contact Detail:
Smyths Toys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Llandudno
✨Tip Number 1
Familiarize yourself with the specific sales targets and customer service standards of Smyths Toys. Understanding their expectations will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Showcase your experience in managing a team in a fast-paced retail environment. Be ready to share specific examples of how you've successfully led a team, handled staffing issues, or improved sales performance.
✨Tip Number 3
Prepare to discuss your operational skills, especially in cash handling and stock management. Highlight any relevant experiences where you ensured compliance with company procedures and maintained high standards.
✨Tip Number 4
Demonstrate your motivation and ambition by sharing your career goals and how this position fits into your long-term plans. Employers love to see candidates who are eager to grow and contribute to the company's success.
We think you need these skills to ace Duty Manager - Llandudno
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Duty Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management. Emphasize your achievements in sales targets, customer service, and team leadership to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail management and your understanding of the company's values. Mention specific examples from your past roles that illustrate your ability to meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Smyths Toys
✨Show Your Sales Savvy
Be prepared to discuss your experience with exceeding sales targets. Share specific examples of how you've driven sales in previous roles and how you plan to do the same as a Duty Manager.
✨Customer Service is Key
Highlight your customer service skills by sharing stories where you effectively resolved customer queries or improved customer satisfaction. This will demonstrate your commitment to maintaining high standards.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead a team. Be ready to talk about your leadership style, how you motivate your team, and any experience you have with training or performance reviews.
✨Know the Company and Its Products
Research Smyths Toys and familiarize yourself with their product range. Showing that you understand the company’s values and products will set you apart and show your enthusiasm for the role.
