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- Tasks: Deliver top-notch customer service and boost sales in a luxury boutique.
- Company: Join Jimmy Choo, a global luxury brand known for its glamour and craftsmanship.
- Benefits: Enjoy 33 days of holiday, product discounts, private healthcare, and exclusive sales.
- Why this job: Be part of a creative and inclusive team that values diversity and personal growth.
- Qualifications: Experience in luxury sales and a passion for fashion are essential.
- Other info: This is a full-time role at Harrods, London, with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What you’ll do:
- Provide excellent standards of customer service at every opportunity.
- Develop product knowledge through storytelling and ensuring great customer service skills.
- Participate in, and represent Jimmy Choo during promotional events and activities.
- Contribute ideas and suggestions to the team for improvements in the boutique performance.
- Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
- Ensure merchandise presentation reflects VM standards and the general cleanliness of the boutique.
- Maintain your own client database ensuring repeat visits and customer loyalty.
- Resolve customer complaints by investigating problems and sharing solutions with the store management.
- Play an active role in replenishing stock according to company procedures and policies.
- Participate and support the team in stock takes as and when required.
- Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising.
We’d love to see:
- You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.
- You will be enthusiastic, self-confident and self-motivated.
Our values - creative, courageous and passionate.
Equality, diversity and inclusion: At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.
Jimmy Choo Perks:
- 33 days of holidays.
- Products allowance and discount.
- Birthday day off.
- Private Healthcare.
- Exclusive employee sales.
If you want to become a part of the Jimmy Choo family, we’d love to hear from you - Apply Today!
Contact Detail:
Jimmy Choo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate - Harrods, London (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with Jimmy Choo's brand values and product range. Understanding their luxury market positioning and unique selling points will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations in the past. This will demonstrate your ability to resolve complaints and maintain customer loyalty.
✨Tip Number 3
Network with current or former employees of Jimmy Choo, if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Be prepared to discuss your knowledge of visual merchandising and how it impacts sales. Highlight any relevant experience you have in maintaining store presentation standards, as this is crucial for the role.
We think you need these skills to ace Senior Sales Associate - Harrods, London (, , United Kingdom)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Jimmy Choo's brand values, product offerings, and market position. This knowledge will help you tailor your application to reflect your alignment with their luxury ethos.
Highlight Relevant Experience: Emphasise your previous experience in sales, particularly in the luxury sector. Use specific examples that demonstrate your success in customer service and achieving sales targets.
Showcase Your Skills: Detail your skills in customer relationship management and visual merchandising. Mention any relevant training or certifications that enhance your candidacy for the Senior Sales Associate role.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the brand. Include how your values align with Jimmy Choo’s commitment to diversity and inclusion.
How to prepare for a job interview at Jimmy Choo
✨Showcase Your Customer Service Skills
As a Senior Sales Associate, you'll need to demonstrate excellent customer service. Prepare examples of how you've gone above and beyond for customers in the past, and be ready to discuss how you would handle various customer scenarios.
✨Know Your Product
Familiarise yourself with Jimmy Choo's products and their unique selling points. Be prepared to discuss the craftsmanship and quality that sets them apart from competitors, as well as any recent collections or trends in the luxury market.
✨Emphasise Team Collaboration
Highlight your ability to work well within a team. Share experiences where you've contributed ideas for improving performance or participated in promotional events, showcasing your enthusiasm for collaboration and team success.
✨Demonstrate Passion for the Brand
Express your genuine interest in Jimmy Choo and its values. Research the brand's history, mission, and commitment to diversity and inclusion, and be ready to articulate why you want to be part of their family.
