Senior Technical Account Manager - Bloomberg (London)
Senior Technical Account Manager - Bloomberg (London)

Senior Technical Account Manager - Bloomberg (London)

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support content partners and manage projects in the financial services industry.
  • Company: Bloomberg delivers powerful data and analytics globally, enhancing decision-making for clients.
  • Benefits: Enjoy a competitive salary, collaborative culture, and opportunities for professional growth.
  • Why this job: Join a dynamic team, become a subject matter expert, and make a real impact in finance.
  • Qualifications: 5+ years in financial services, strong customer service skills, and knowledge of alternative investments required.
  • Other info: Master's degree or relevant certifications are preferred; experience with business intelligence is a plus.

The predicted salary is between 48000 - 84000 £ per year.

At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

Our Team:

The Alternative Investment Funds team supports Bloomberg's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, the Alternative Investment Funds team has the data, solutions and industry network to help the clients take their fund and company analysis to the next level.

What's the role:

The Alternatives Technical Account Management Professionals is a group of individuals who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content.

We'll trust you to:

  • Provide outstanding support to our content partners so that they trust us with their valuable content.
  • Establish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets.
  • Prioritize and manage projects with multiple stakeholders to maximize efficiency and return on investment.
  • Work closely with a global team of account managers, technical specialists and product managers to better understand our clients' data needs and key market trends and develop your account strategy.
  • Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard is reached across the team.
  • Become a true subject matter expert in Alternative Investments by leveraging business intelligence to help spot trends, identify gaps and areas for data acquisition and data content improvements.
  • Write detailed, accurate and complete specifications/requirements.
  • Contribute to training colleagues.

You'll need to have:

  • 5+ years of work experience in the financial services industry, including exchanges, market data providers or financial institutions.
  • Demonstrated experience in Alternative Investments.
  • Proven understanding of capital markets and the investment lifecycle for private assets.
  • Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously.
  • Good interpersonal skills and a desire to work directly with customers.
  • Excellent written and verbal communication skills.

We'd love to see:

  • Master's degree or certification such as a CFA charter holder or CAIA.
  • Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements.
  • Knowledge in information technology and statistical analysis or computer programming, for example, Excel, SQL, and/or Python.

Does this sound like you? Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.

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Contact Detail:

Jobs via eFinancialCareers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Technical Account Manager - Bloomberg (London)

✨Tip Number 1

Familiarise yourself with Bloomberg's suite of private markets data and the specific needs of Alternative Investment Funds. Understanding their products and how they support clients will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the financial services industry, especially those involved in alternative investments. Attend relevant industry events or webinars to build connections that could provide insights or referrals.

✨Tip Number 3

Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where you improved client satisfaction or resolved complex issues.

✨Tip Number 4

Stay updated on market trends and developments in alternative investments. Being knowledgeable about current events and emerging technologies will position you as a subject matter expert during discussions with potential employers.

We think you need these skills to ace Senior Technical Account Manager - Bloomberg (London)

Customer Service Excellence
Project Management
Stakeholder Management
Technical Support
Relationship Building
Data Analysis
Business Intelligence
Communication Skills
Understanding of Alternative Investments
Knowledge of Capital Markets
Problem-Solving Skills
Interpersonal Skills
Specification Writing
Experience with SQL
Proficiency in Excel and/or Python

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the financial services industry, particularly in Alternative Investments. Use specific examples to demonstrate your understanding of capital markets and the investment lifecycle.

Craft a Compelling Cover Letter: Write a cover letter that showcases your exceptional customer service skills and your ability to manage multiple client queries. Mention your experience with technical account management and how it aligns with Bloomberg's needs.

Showcase Technical Skills: If you have experience with business intelligence tools or programming languages like SQL or Python, be sure to include this in your application. Highlight any projects where you've used these skills to identify trends or improve data content.

Demonstrate Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated with clients or stakeholders in the past.

How to prepare for a job interview at Jobs via eFinancialCareers

✨Showcase Your Industry Knowledge

Make sure to demonstrate your understanding of the financial services industry, particularly in Alternative Investments. Be prepared to discuss recent trends and how they impact capital markets, as this will show your potential employer that you are well-informed and engaged.

✨Highlight Customer Service Skills

Since exceptional customer service is crucial for this role, prepare examples from your past experiences where you successfully managed client relationships or resolved complex queries. This will illustrate your ability to handle multiple client needs effectively.

✨Prepare for Technical Questions

Given the technical nature of the role, brush up on relevant technologies and tools such as SQL, Excel, and Python. Be ready to discuss how you've used these tools in previous roles to enhance data management or analysis.

✨Demonstrate Project Management Experience

Be ready to talk about your experience managing projects with multiple stakeholders. Highlight specific instances where you prioritised tasks and maximised efficiency, as this will be key to succeeding in the role.

Senior Technical Account Manager - Bloomberg (London)
Jobs via eFinancialCareers
Location: London
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