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- Tasks: Serve guests, take orders, and ensure a welcoming atmosphere in our bar and restaurant.
- Company: Accor is a global leader in hospitality, dedicated to personal growth and limitless opportunities.
- Benefits: Enjoy competitive pay, flexible shifts, and the chance to work in a vibrant team environment.
- Why this job: Join us to create memorable experiences for guests while developing your skills in a fun setting.
- Qualifications: Must be 18+, with a passion for customer service; experience in hospitality is a plus.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
Company Description
\”Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\”
Job Description
ibis Styles Barnsley is looking for an outgoing, dependable, welcoming Hotel Assistant to deliver an amazing first impression and ensure our guests want to come back time and again. We\’re adding to our team to help cover busy periods and need a Guest Service Assistants on a casual basis, in return for a competitive salary of £12.21* per hour.
Personality and potential are top of our hiring wish list, but experience in a customer-facing hospitality job would be a big benefit. We need people who are open, welcoming and who know what great customer service looks like – the kind of person you\’d like to meet after a long day of travelling! You could be in our bar and restaurant serving guests, pulling pints, taking orders and checking everything spick and span. As we\’re all one big team, you may also be checking guests in and out, answering questions and supporting them during your stay. You could be working a mix of midweek, weekend, early and late shifts for flexibility in your schedule would be a big advantage. As you\’ll be serving alcohol, we do require applicants to be 18 years of age or older.
Who we\’re looking for
- You are a people-person and like customer service
- You will be involved in serving our guests, making them feel welcome, happy and ensuring they are having a great stay
- You will be serving food, serving drinks & wine, ensuring the restaurant & bar are clean and tidy and ready for next service.
- You will be working midweek and weekends, with a mix of breakfast and dinner shifts
*National Minimum Wage of £10.00 per hour applies to those aged 18-20. National Living Wage of £12.21 applies for those aged 21 and above.
If this sounds like a role that\’s right up your street, we\’d love to hear from you.
Qualifications
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Assistant
✨Tip Number 1
Familiarise yourself with the Accor brand and its values. Understanding their commitment to diversity and inclusion, as well as their focus on customer service, will help you align your approach during any interviews or conversations.
✨Tip Number 2
Showcase your personality! Since they value character and potential, be prepared to share personal anecdotes that highlight your customer service skills and how you create a welcoming atmosphere for guests.
✨Tip Number 3
Be flexible with your availability. The role requires working various shifts, so emphasising your willingness to adapt to different schedules can make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience in hospitality, even if it's informal. If you've ever helped out in a bar or restaurant, mention those experiences to demonstrate your understanding of the fast-paced environment you'll be working in.
We think you need these skills to ace Hotel Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Accor is looking for in a Hotel Assistant. Focus on the key responsibilities and required skills, such as customer service experience and a welcoming personality.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a great guest experience, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work for Accor and how your personality aligns with their values of inclusivity and customer care.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at AccorHotel
✨Show Your Personality
Accor values personality and potential, so be yourself during the interview. Share your experiences and how they reflect your outgoing and welcoming nature, as this is what they are looking for in a Hotel Assistant.
✨Demonstrate Customer Service Skills
Prepare examples of your previous customer service experiences. Highlight situations where you went above and beyond to ensure guests had a great experience, as this will resonate well with the interviewers.
✨Be Ready for Flexibility
Since the role involves working various shifts, express your willingness to adapt to different schedules. Mention any past experiences where you successfully managed flexible working hours.
✨Research the Company Culture
Familiarise yourself with Accor's commitment to diversity and inclusion. Understanding their values will help you align your answers with what they stand for, making a positive impression during the interview.
