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- Tasks: Supervise a team, manage stock, and ensure quality service in a bustling café.
- Company: Join Costa, a leading High Street brand known for celebrating individuality and investing in its people.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a supportive team culture that values your contributions and offers career progression.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Embrace diversity and thrive in an environment that respects unique talents and backgrounds.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 32 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Portsmouth
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Cafe Supervisor at Costa. Understanding the nuances of supervising a team and maintaining high standards will help you stand out during any discussions.
✨Tip Number 2
Showcase your previous experience in similar roles by preparing examples of how you've successfully managed teams and handled customer service challenges. This will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 3
Research Costa's values and culture, especially their commitment to diversity and employee development. Being able to articulate how your personal values align with theirs can make a strong impression.
✨Tip Number 4
Prepare questions that show your interest in the role and the company. Asking about team dynamics or opportunities for growth can highlight your enthusiasm and proactive attitude, which are key traits for a Supervisor.
We think you need these skills to ace Supervisor - Portsmouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Cafe Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervising teams and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and support a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your supervisory skills and ability to work under pressure while maintaining a positive attitude.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at ESS
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams, especially in a café or similar environment. Highlight specific examples where you successfully managed a team and created a positive work atmosphere.
✨Emphasise Customer Service Skills
Since the role focuses on great customer service, think of instances where you went above and beyond for customers. Be ready to explain how you handle difficult situations while maintaining a positive attitude.
✨Demonstrate Teamwork and Leadership
Illustrate your ability to work as part of a team and lead by example. Discuss how you delegate tasks effectively and encourage your team to be proactive, ensuring everyone feels supported.
✨Understand Health & Safety Regulations
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations relevant to the café industry. Being knowledgeable in these areas will show your commitment to maintaining a safe working environment.
