At a Glance
- Tasks: Lead a team to create magical customer experiences and achieve store goals.
- Company: Join Mamas & Papas, the UK's top baby and nursery retailer with a commitment to inclusivity.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a growing brand that values creativity and customer satisfaction.
- Qualifications: Experience as a Supervisor, Deputy or Assistant Manager is essential.
- Other info: Apply now to join a diverse team dedicated to making a difference!
The predicted salary is between 24000 - 36000 £ per year.
Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever. Not often do roles come up where you're encouraged to be proactive, be different inputting a store on a map. Not often do roles pop up for a retailer actually opening new sites in the current market, where you can develop a store & team with freedom & job security.
At Mamas & Papas we're not only the award winning No.1 brand in baby & nursery products but we're also the UK's largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we've been opening up more and more of our beautiful little Mamas & Papas concession stores. We're therefore looking to recruit a Concession Deputy Store Manager for one of our Mamas & Papas concession stores in Bluewater within M&S.
As a Deputy Manager for this Mamas & Papas concession store, you will work as a team with the Concession Manager in the day to day running of the store, store experience and achieving store KPIs. Additionally, managing a team of amazing Mamas & Papas Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.
If you are interested ... don't hesitate….apply now for a member of the recruitment team to give you a call to help bring this opportunity to life. APPLY NOW, don't miss out.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Mamas & Papas' brand values and customer service philosophy. Understanding their commitment to creating magical moments for customers will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Mamas & Papas is looking for someone who can inspire their team, so be ready to discuss your management style.
✨Tip Number 3
Research the latest trends in baby and nursery products. Being knowledgeable about the industry will not only impress the hiring team but also demonstrate your passion for the role and the brand.
✨Tip Number 4
Network with current or former employees of Mamas & Papas if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Concession Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Concession Deputy Store Manager. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any supervisory or management experience in retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team and enhance customer experiences.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Mamas & Papas that resonate with you, such as their commitment to inclusivity and customer satisfaction. Share examples of how you've created positive customer experiences in the past.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
As a Concession Deputy Store Manager, your role revolves around creating magical moments for customers. Be prepared to share examples of how you've enhanced customer experiences in previous roles and express your enthusiasm for putting smiles on faces.
✨Demonstrate Leadership Skills
You'll be managing a team of Supervisors and Sales Assistants, so it's crucial to showcase your leadership abilities. Discuss your experience in motivating and developing teams, and provide specific instances where you led by example to achieve store goals.
✨Be Proactive and Innovative
Mamas & Papas values individuals who can think outside the box. Prepare to discuss how you've implemented new ideas or strategies in past positions that improved store performance or customer satisfaction. Show them you're ready to contribute to their growth.
✨Understand the Brand and Its Values
Familiarise yourself with Mamas & Papas' mission and values, especially their commitment to inclusivity and sustainability. During the interview, reference how these align with your own values and how you can contribute to their vision for the future.