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For Companies At a Glance
- Tasks: Assist customers with currency exchange and travel-related queries daily.
- Company: Join eurochange, a passionate team dedicated to making travel dreams a reality.
- Benefits: Enjoy a competitive salary, flexible shifts, and a supportive work environment.
- Why this job: Be part of a vibrant culture that values people and inspires global exploration.
- Qualifications: No specific experience required; just bring your enthusiasm and customer service skills.
- Other info: Work 40 hours a week with shifts from Monday to Sunday.
The predicted salary is between 21000 - 26000 £ per year.
Hours: 40 hours per week
Salary: 26,374.40 per annum
Shift Pattern: Monday to Sunday 5 out of 7
Why join #Teameurochange
Here at eurochange, we’re all about people and that includes you! We’re a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time.
Customer Support Consultant employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Consultant
✨Tip Number 1
Familiarise yourself with the travel and currency exchange industry. Understanding the latest trends and challenges can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to handle similar situations at eurochange.
✨Tip Number 3
Research eurochange's values and mission. Aligning your personal values with theirs can make a strong impression and show that you're genuinely interested in being part of #Teameurochange.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and may even refer you internally, increasing your chances of landing the job.
We think you need these skills to ace Customer Support Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Support Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer support. Use bullet points to make it easy to read, and include specific examples of how you've helped customers in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for joining eurochange. Mention specific reasons why you want to work with them and how you can contribute to their mission of inspiring travel.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer support role.
How to prepare for a job interview at Eurochange
✨Know the Company
Before your interview, take some time to research eurochange. Understand their mission and values, especially their focus on inspiring people to explore the world. This will help you align your answers with what they stand for.
✨Showcase Your Communication Skills
As a Customer Support Consultant, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively. Use examples from your past experiences where you successfully resolved customer issues.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in this role. Prepare responses that highlight your problem-solving skills and how you handle difficult situations. This will show your potential employer that you're ready for the challenges of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
