Senior Case Handler

Senior Case Handler

Slough Full-Time 43200 - 72000 £ / year (est.) No home office possible
Go Premium
V

At a Glance

  • Tasks: Lead a team supporting families affected by homicide, ensuring high-quality case management.
  • Company: Join the National Homicide Service, dedicated to providing essential support in challenging times.
  • Benefits: Enjoy remote work flexibility and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing leadership skills in a meaningful role.
  • Qualifications: Experience in case handling or team leadership is essential; empathy and strong communication skills are a must.
  • Other info: This is a home-based position with a commitment of 37.5 hours per week.

The predicted salary is between 43200 - 72000 £ per year.

We have an exciting opportunity for a Senior Case Handler (known internally as a Team Leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home-based role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witnesses?

V

Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Case Handler

✨Tip Number 1

Familiarise yourself with the National Homicide Service and its mission. Understanding their values and the specific challenges they face will help you demonstrate your passion for the role during interviews.

✨Tip Number 2

Network with professionals in the field of homicide support services. Attend relevant events or join online forums to connect with current employees, which can provide you with insider knowledge and potentially a referral.

✨Tip Number 3

Prepare to discuss your leadership style and experience in managing teams. Think of specific examples where you've successfully led a team through challenging situations, as this will be crucial for the Team Leader position.

✨Tip Number 4

Research common case handling practices and the legal framework surrounding homicide cases. Being well-versed in these areas will not only boost your confidence but also show your commitment to the role.

We think you need these skills to ace Senior Case Handler

Leadership Skills
Empathy and Compassion
Case Management
Conflict Resolution
Communication Skills
Emotional Resilience
Problem-Solving Skills
Team Management
Report Writing
Stakeholder Engagement
Attention to Detail
Time Management
Understanding of Legal Frameworks
Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Senior Case Handler. Highlight your relevant experience in your application.

Tailor Your CV: Customise your CV to reflect your leadership skills and experience in case handling. Use specific examples that demonstrate your ability to support bereaved families and manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the unique service provided by the National Homicide Service. Mention why you are drawn to this position and how your background aligns with their mission.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Victim Support

✨Understand the Role

Make sure you have a clear understanding of what a Senior Case Handler does, especially in the context of supporting families bereaved by homicide. Familiarise yourself with the responsibilities and challenges that come with leading a caseworker team.

✨Show Empathy and Compassion

This role requires a high level of emotional intelligence. Be prepared to discuss how you would handle sensitive situations and demonstrate your ability to provide support to those in distress. Share examples from your past experiences where you've shown empathy.

✨Highlight Leadership Skills

As a Team Leader, you'll need to showcase your leadership abilities. Prepare to talk about your experience in managing teams, resolving conflicts, and motivating others. Use specific examples to illustrate your approach to leadership.

✨Research the National Homicide Service

Familiarise yourself with the mission and values of the National Homicide Service. Understanding their work and how they support families will help you align your answers with their goals during the interview.

Senior Case Handler
Victim Support
Location: Slough
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

V
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>