At a Glance
- Tasks: Drive sales and deliver exceptional customer service in the automotive sector.
- Company: Join Halfords, the UK's largest retailer for automotive and cycling products.
- Benefits: Enjoy discounts on products, financial planning support, and health benefits.
- Why this job: Be part of a passionate team and make a real impact in customers' lives.
- Qualifications: Strong communication skills and a passion for cars are essential.
- Other info: Opportunities for career progression and a vibrant work culture await you.
The predicted salary is between 16200 - 37800 £ per year.
Up to £27,000 per year + Uncapped Bonus. Do you have a passion for sales and all things motoring? We are looking for a professional and confident salesperson to join the UK's biggest retailer in all things auto. Our salespeople aren’t afraid to step into the limelight and showcase their skills to ensure the customer receives the services and products they don’t only want but leave with everything they need.
You’ll be working with a large team who share your passion for cars and who want to go that extra mile to deliver amazing service to our customers. You will drive sales across the Halfords group arranging for customer cars to be repaired in our stores, our garages, and at the customers' home, as well as their place of work. In this role, you’ll work with colleagues at our retail stores, in our Autocentre, and our Halfords Mobile Expert teams to deliver a seamless customer experience. You will be great at working at pace and be brilliant at building relationships.
To be a success in this role you’ll need:
- Excellent rapport-building and communication skills
- Experience in delivering great face to face customer service ideally in a retail sales or automotive based environment
- A track record of achieving exceptional results against sales targets, through converting conversations into opportunities
- Experience in sharing expertise with others
- A keen interest in or experience in working with motoring products/services
What we can offer:
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. We are the UK and Ireland’s leading retailer of automotive and cycling products and one of the UK’s leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Sales Manager
✨Tip Number 1
Familiarise yourself with the latest automotive trends and products. Being knowledgeable about the industry will not only boost your confidence but also impress potential employers during conversations.
✨Tip Number 2
Practice your rapport-building skills by engaging with friends or family in sales-like scenarios. This will help you refine your communication style and prepare you for real customer interactions.
✨Tip Number 3
Network within the automotive community, whether online or at local events. Building connections can lead to valuable insights and even job referrals that could help you land the role.
✨Tip Number 4
Showcase your passion for cars in your conversations. Employers love candidates who are genuinely enthusiastic about the products and services they offer, as it translates into better customer service.
We think you need these skills to ace Services Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service, particularly in the automotive sector. Use specific examples to demonstrate your rapport-building skills and any achievements against sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for motoring and sales. Mention why you want to work for Halfords specifically and how your skills align with the job description. Be sure to express your enthusiasm for delivering exceptional customer service.
Highlight Relevant Skills: In your application, emphasise your communication skills and ability to build relationships. Provide examples of how you've successfully converted conversations into sales opportunities in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Halfords
✨Show Your Passion for Motoring
Make sure to express your enthusiasm for cars and the automotive industry during the interview. Share any personal experiences or knowledge you have about motoring products and services, as this will demonstrate your genuine interest in the role.
✨Highlight Your Sales Achievements
Prepare specific examples of how you've successfully met or exceeded sales targets in previous roles. Discuss the strategies you used to convert conversations into sales opportunities, as this aligns perfectly with what the company is looking for.
✨Demonstrate Rapport-Building Skills
Since excellent communication and rapport-building skills are crucial for this position, practice showcasing these abilities. Consider role-playing common customer scenarios to illustrate how you would engage with customers effectively.
✨Research the Company Culture
Familiarise yourself with Halfords' values and culture. Understanding their commitment to customer service and teamwork will help you align your answers with their expectations and show that you're a good fit for their team.