Part-time Hotel Receptionist

The world is yours with Meli. Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. INNSiDE Newcastle: a hotel with a great deal of personality in downtown Newcastle. Located on the city's historic quayside and with views of the River Tyne, it is the ideal base for exploring everything that Newcastle has to offer.

Salary package: £15516.86 plus service charge, hotel discounts, health cash back plan, meals on duty, pension scheme, loyalty rewards and referral bonuses, many more.

Part-time Receptionist (24 hours/week)

Responsibilities will include, but are not limited to:

• Ensure that all guests are welcomed and checked-in into the hotel in a warm, genuine & professional manner.
• Be fully conversant with check-out procedures in an informative & helpful manner.
• Project a helpful and enthusiastic attitude while offering choices, anticipating & identifying guest expectations.
• Be aware of the current hotel availability and propose up-sell and cross-sell whenever possible.
• Present all accounts to company and agency bills with compliant back-up.
• Provide guests with the corresponding invoice related to payment taken.
• Observe all security, health and safety regulations.
• Act in an appropriate manner during emergency situations in accordance with hotel emergency procedures.
• File all new arrivals registration cards after they have been completed by the guest.

What are we looking for?

• Experience in a related activity.
• Fluency in English.
• Knowledge of the Opera system.
• The successful candidate must already have eligibility to work in the UK.

Benefits:

• Competitive Salary.
• Holidays: 28 days holiday including 8 public holidays (pro-rata).
• Contributory pension scheme.
• Refer a friend bonus: £500 (subject to successfully completed 6 months probation).
• Discounted dental and health cover with HSF.
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide.
• Personal Development: programs designed to support your career with unlimited access to online learning platform.
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world.
• High street discounts with Perks at Work.

At Meli, we are committed to equal opportunities between women and men in the workplace. We promote our commitment to equality and diversity, avoiding any kind of discrimination. We believe that diversity and inclusion among our employees are essential for our success as a global company.