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- Tasks: Lead the team and ensure a fantastic experience for customers in a busy pub environment.
- Company: Join Greene King, a community-focused pub chain that brings locals together over great food and drinks.
- Benefits: Enjoy a competitive salary, discounts on food and drinks, and access to mental health support.
- Why this job: Be part of a vibrant team, develop your skills, and make a real impact in your community.
- Qualifications: Passion for customer service, strong communication skills, and the ability to adapt in a fast-paced setting.
- Other info: Opportunities for career growth and training through one of the industry's top apprenticeship providers.
As Assistant Manager, you'll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our customers and teams have a great time.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why you’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Qualifications
What you’ll do as an Assistant Manager:
- Support the General Manager in the day to day running of the business and leading the business in their absence.
- Bring our brand to life by leading the team in delivering amazing experiences for our customers.
- Act as a role model for the team and support with training and development.
- Be a champion of brand standards & ensure customer & team safety at all times.
What you’ll bring:
- You’ll be passionate about delivering amazing experiences for customers.
- You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A keen eye for every small detail and a desire to uphold high standards in all that you do.
Assistant Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding what makes their pubs special will help you connect with the team and demonstrate your passion for creating amazing customer experiences during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you led by example, resolved conflicts, or improved team performance.
✨Tip Number 3
Research common challenges faced in the pub industry, especially during busy shifts. Being able to discuss how you would handle these situations can set you apart as a proactive candidate who is ready to think on their feet.
✨Tip Number 4
Network with current or former employees of Greene King if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for the team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or management roles. Use bullet points to make it easy to read, and include specific achievements that demonstrate your leadership and customer service skills.
Write a Strong Cover Letter: In your cover letter, express your passion for delivering amazing customer experiences and your ability to lead a team. Provide examples of how you've successfully managed challenges in previous roles and how you can bring value to Greene King pubs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Manager role.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Experience
As an Assistant Manager, your role revolves around delivering amazing experiences for customers. Be prepared to share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
✨Demonstrate Leadership Skills
Highlight your leadership experience during the interview. Discuss how you've successfully led a team, supported training and development, and acted as a role model in past positions. This will show that you're ready to step into the Assistant Manager role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to think on your feet. Prepare for scenarios where you might need to handle difficult situations or adapt to unexpected challenges during a busy shift. Practising these responses can help you feel more confident.
✨Emphasise Attention to Detail
The role requires a keen eye for detail and high standards. Be ready to discuss how you ensure quality in your work and how you maintain brand standards. Providing concrete examples will strengthen your case.
