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For Companies At a Glance
- Tasks: Process customs declarations and manage client queries efficiently.
- Company: Join P&O Ferrymasters, a leader in global logistics with a strong international presence.
- Benefits: Enjoy competitive salary, travel discounts, pension scheme, and personal development opportunities.
- Why this job: Be part of a dedicated team delivering excellence in logistics and making a global impact.
- Qualifications: Strong import/export experience, knowledge of customs systems, and excellent communication skills required.
- Other info: Full-time role with rotating shifts; opportunity to work in a dynamic, fast-paced environment.
The predicted salary is between 20000 - 22000 £ per year.
You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base.
Location: Ipswich, or Dover
Hours per week: Full-time – Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week), shifts: 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start
Salary: £25,000-27,500 p.a.
Key responsibilities
- You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.
- Recording and reviewing customs declaration requests from clients
- Updating systems with all relevant customs declaration information in an effective and efficient way
- Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients
- Liaising with clients to ensure their customs declaration needs are met
- Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays
- Assisting the Customs Declarations Manager in achieving team objectives and delivering service excellence to our clients.
Your profile
Most importantly, we are looking for a Customs Clearance Clerk who has strong import and export declaration experience. You will also have:
- Knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8 and CNS (Compass)
- An understanding of Microsoft software
- Excellent organisational skills, including ability to prioritise and manage own workload
- Attention to detail and accuracy, with the ability to deal with large amounts of information
- Ability to quickly adjust with decisiveness and integrity
- Excellent communication and influencing skills (both verbal and written)
- Ability to speak another European language would also be an advantage
- Ability to work shifts and cover some bank holidays
Who are we?
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
We offer
P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate. Other benefits include Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.
Time to act!
Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!
Customs Declaration Clerk (Ipswich) employer: P&O Ferrymasters.
Contact Detail:
P&O Ferrymasters. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Declaration Clerk (Ipswich)
✨Tip Number 1
Familiarise yourself with the specific customs regulations and procedures relevant to the role. Understanding CDS, Destin8, and CNS will give you a significant edge during the interview process.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed workloads in previous roles. Being able to demonstrate your ability to prioritise tasks effectively will resonate well with the hiring team.
✨Tip Number 3
Brush up on your communication skills, especially if you can speak another European language. Be ready to discuss how you've successfully liaised with clients or colleagues in the past, as this is crucial for the role.
✨Tip Number 4
Prepare to discuss your experience with handling large amounts of information accurately. Think of specific instances where your attention to detail made a difference, as this will be key in demonstrating your fit for the position.
We think you need these skills to ace Customs Declaration Clerk (Ipswich)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customs declarations, particularly your knowledge of CDS, Destin8, and CNS. Use specific examples to demonstrate your skills in managing customs processes and liaising with clients.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the logistics industry. Mention your organisational skills and attention to detail, and explain how these qualities will help you excel as a Customs Declaration Clerk.
Highlight Language Skills: If you speak another European language, be sure to mention this in your application. It can set you apart from other candidates and show your ability to communicate effectively with a diverse client base.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at P&O Ferrymasters.
✨Showcase Your Customs Knowledge
Make sure to highlight your experience with customs declarations, especially your familiarity with CDS, Destin8, and CNS. Be prepared to discuss specific examples of how you've successfully managed import and export declarations in the past.
✨Demonstrate Attention to Detail
Since accuracy is crucial in this role, provide examples that showcase your attention to detail. You might want to mention situations where your meticulousness helped avoid errors or delays in customs processing.
✨Communicate Effectively
Excellent communication skills are essential for liaising with clients and carriers. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've influenced outcomes through effective communication in previous roles.
✨Prepare for Shift Work Questions
As the role involves shift work, be ready to discuss your flexibility and willingness to work varying hours, including weekends. Share any previous experiences you have had with shift work and how you managed your time effectively.
