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- Tasks: Process customs declarations and manage client queries efficiently.
- Company: Join P&O Ferrymasters, a leader in global logistics with a strong international presence.
- Benefits: Enjoy competitive salary, travel discounts, pension scheme, and personal development opportunities.
- Why this job: Be part of a dedicated team delivering excellence in logistics and making a global impact.
- Qualifications: Strong import/export experience, knowledge of customs systems, and excellent communication skills required.
- Other info: Full-time role with rotating shifts and potential for career growth.
The predicted salary is between 21500 - 24500 £ per year.
You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base.
Location: Ipswich, or Dover
Hours per week: Full-time – Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week), shifts: 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start
Salary: £25,000-27,500 p.a.
Key responsibilities- You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.
- Recording and reviewing customs declaration requests from clients
- Updating systems with all relevant customs declaration information in an effective and efficient way
- Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients
- Liaising with clients to ensure their customs declaration needs are met
- Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays
- Assisting the Customs Declarations Manager in achieving team objectives and delivering service excellence to our clients.
Most importantly, we are looking for a Customs Clearance Clerk who has strong import and export declaration experience. You will also have:
- Knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8 and CNS (Compass)
- An understanding of Microsoft software
- Excellent organisational skills, including ability to prioritise and manage own workload
- Attention to detail and accuracy, with the ability to deal with large amounts of information
- Ability to quickly adjust with decisiveness and integrity
- Excellent communication and influencing skills (both verbal and written)
- Ability to speak another European language would also be an advantage
- Ability to work shifts and cover some bank holidays
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
We offerP&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate. Other benefits include Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.
Time to act!Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!
Contact Detail:
P&O Ferrymasters. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Declaration Clerk (Ipswich)
✨Tip Number 1
Familiarise yourself with the customs declaration processes and regulations, especially regarding CDS, Destin8, and CNS. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics and customs industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at P&O Ferrymasters.
✨Tip Number 3
Brush up on your communication skills, both verbal and written. Being able to clearly articulate your thoughts and respond to queries effectively is crucial in this role, so practice articulating your ideas confidently.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule of how you would manage your workload in a busy customs environment. This will illustrate your ability to prioritise tasks and handle pressure during the interview.
We think you need these skills to ace Customs Declaration Clerk (Ipswich)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customs declarations, particularly your knowledge of CDS, Destin8, and CNS. Use specific examples to demonstrate your skills in managing customs processes and liaising with clients.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the logistics industry. Mention your organisational skills and attention to detail, and explain how these qualities will help you excel as a Customs Declaration Clerk.
Highlight Language Skills: If you speak another European language, be sure to mention this in your application. It can set you apart from other candidates and show your ability to communicate effectively with a diverse client base.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at P&O Ferrymasters.
✨Know Your Customs Regulations
Make sure you brush up on your knowledge of customs regulations, especially regarding import and export declarations. Being able to discuss specific regulations or recent changes will show your expertise and commitment to the role.
✨Demonstrate Attention to Detail
Since the role requires handling large amounts of information accurately, prepare examples from your past experience where your attention to detail made a significant difference. This could be in processing declarations or managing client queries.
✨Showcase Your Communication Skills
Prepare to discuss how you've effectively communicated with clients or team members in previous roles. Highlight any instances where your communication skills helped resolve issues or improve service delivery.
✨Familiarise Yourself with Relevant Software
Get comfortable with the software mentioned in the job description, such as CDS, Destin8, and CNS. If you have experience with these systems, be ready to share specific examples of how you've used them to enhance your work efficiency.
