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- Tasks: Greet guests, ensure a welcoming experience, and provide local recommendations.
- Company: The Grand Brighton is an iconic hotel, part of the Leonardo Hotels collection.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and fun team celebrations.
- Why this job: Join a vibrant team in a historic setting with clear paths for career growth.
- Qualifications: Passionate, organised, dependable, and eager to make a difference.
- Other info: Be part of a supportive community with ongoing training and development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
The Grand Brighton is the original palace by the sea, located at the centre of a thousand tales and a champion for all things Brighton & Hove. As a face of the hotel, you will be a key contributor to the hotel's success, responsible for greeting all guests on arrival and ensuring that their experience is filled with excitement, making them feel welcome, comfortable, and at ease.
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme for being your fabulous self
- Meals whilst on duty
- Talent referral scheme: earn a bonus for recommending a friend
- Regular celebrations such as Thank You Week and Employee Awards Celebration
- Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you are our ideal Receptionist, you will:
- Be passionate about making a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable and a reassuring influence for guests
The Grand Brighton was officially opened on 21st July 1864 and is part of the Leonardo Hotels Limited Edition collection. Leonardo Hotels operates over 55 hotels across the UK & Ireland, with plans for major expansion. There has never been a more exciting time to join us!
We look after our colleagues just as well as we look after our guests. Once you are part of the team, you are part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. To thrive here, you need to enjoy working at pace, with support on tap, top-notch practical training, and clear progression.
Senior Spa Receptionist employer: The Grand Brighton
Contact Detail:
The Grand Brighton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Receptionist
✨Tip Number 1
Familiarise yourself with The Grand Brighton's history and unique offerings. Being able to share interesting facts about the hotel and its location will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for guests, as this aligns perfectly with the hotel's emphasis on making guests feel welcome and comfortable.
✨Tip Number 3
Research local attractions and events in Brighton & Hove. Being knowledgeable about the area will enable you to provide valuable recommendations to guests, showcasing your savvy knowledge and enhancing their stay.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule or plan for a busy reception day. This will help you illustrate how you manage multiple tasks efficiently, which is crucial for the fast-paced environment at The Grand Brighton.
We think you need these skills to ace Senior Spa Receptionist
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Senior Spa Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your eagerness to contribute to The Grand Brighton's success. Mention specific aspects of the hotel that excite you and how you can enhance the guest experience.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Include examples of how you've made a difference in guest experiences and demonstrate your organisational skills and dependability.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at The Grand Brighton
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Your Organisational Skills
As a Senior Spa Receptionist, you'll need top-notch organisational skills. Be prepared to discuss how you manage multiple tasks efficiently, perhaps by sharing a time when you successfully handled a busy shift or resolved scheduling conflicts.
✨Know the Local Area
Familiarise yourself with Brighton & Hove and be ready to offer local recommendations. This shows that you're not just a receptionist but a knowledgeable guide who can enhance guests' experiences.
✨Emphasise Teamwork and Dependability
Highlight your ability to work well within a team and your reliability. Share examples of how you've supported colleagues in the past and how you contribute to a positive work environment.
