At a Glance
- Tasks: Assist customers at the Trade Counter and manage orders efficiently.
- Company: Join a respected builders merchant that values its employees.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Great opportunity to develop customer service skills in a dynamic setting.
- Qualifications: Previous trade counter experience and strong communication skills required.
- Other info: Full-time role with a mix of teamwork and independent tasks.
The predicted salary is between 30000 - 32000 Β£ per year.
Interaction Recruitment are recruiting for an experienced Trade Counter Sales candidate to join a busy builders merchant in High Wycombe. This is a full-time permanent role and a great opportunity to join a brilliant employer that truly values their staff.
Salary: Β£30k - Β£32k per annum (DOE)
The working hours: Monday to Friday 7:00am to 4:30pm and 1 Saturday on 1 off 7:00am to 11:30am
This role involves:
- helping customers over the Trade Counter
- calling lapsed customers
- making outbound calls to existing customers, offering out stock and current promotions within the branch
- processing orders
- providing quotes
- taking inbound calls and emails
- picking orders
- loading and unloading
- keeping store stocked and tidy
To be considered for this role, you must have / be:
- previous trade counter experience within a builders merchants
- physically fit
- fluent English speaking, reading and writing
- the ability to work as part of a small team and on own initiative
- computer literate
- comfortable speaking to customers face to face and over the phone
- a strong numeric skills to work out pricing & material quantity with customers
- reliable and a hard worker
- local to High Wycombe or able to commute
If you're interested in this role and would like more info then please contact Jack Ibbotson on 07716834793.
Contact Detail:
Interaction - Watford Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Trade Counter - Builders Merchants
β¨Tip Number 1
Familiarise yourself with the products and services offered by builders merchants. Knowing your way around building materials and tools will not only boost your confidence but also impress potential employers during any discussions.
β¨Tip Number 2
Network within the industry by attending local trade shows or events related to building supplies. Making connections can lead to valuable insights and even job referrals, which could give you an edge in landing the position.
β¨Tip Number 3
Practice your customer service skills, especially in handling inquiries and complaints. Role-playing different scenarios with a friend can help you feel more prepared for the face-to-face interactions that are crucial in this role.
β¨Tip Number 4
Research the company culture of the builders merchant you're applying to. Understanding their values and work environment can help you tailor your approach during interviews, showing that youβre a great fit for their team.
We think you need these skills to ace Trade Counter - Builders Merchants
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your previous trade counter experience, especially within builders merchants. Emphasise any relevant skills such as customer service, numeric abilities, and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle customer interactions and manage orders effectively.
Highlight Relevant Skills: In your application, clearly outline your computer literacy and communication skills. Provide examples of how you've successfully worked in a team or independently in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interaction - Watford
β¨Showcase Your Trade Counter Experience
Make sure to highlight your previous experience in a builders merchant during the interview. Be prepared to discuss specific situations where you successfully assisted customers, processed orders, or managed stock.
β¨Demonstrate Strong Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Be ready to explain how you handle face-to-face conversations and phone calls with customers, ensuring you convey confidence and professionalism.
β¨Prepare for Numeric Questions
Given the need for strong numeric skills, brush up on basic calculations related to pricing and material quantities. You might be asked to solve a quick problem during the interview, so being prepared will show your competence.
β¨Express Your Teamwork and Initiative
The role requires both teamwork and the ability to work independently. Share examples from your past experiences where you successfully collaborated with a team or took the initiative to solve a problem on your own.