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- Tasks: Provide top-notch technical support to Brokers & Clients in North American property & casualty lines.
- Company: Join a leading, independent Lloyds accredited broker with a strong presence in the US and Canada.
- Benefits: Enjoy hybrid working, a competitive salary up to £75,000, and an excellent benefits package.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the Lloyds market.
- Qualifications: Strong experience in coverholder/dua broker environment and in-depth knowledge of binder processes required.
- Other info: This is a senior role; problem-solving and communication skills are essential.
The predicted salary is between 45000 - 105000 £ per year.
About the Company – Build your career with a leading, independent Lloyds accredited broker. In addition to open market placements our client is recognised as a specialist in creating, arranging and managing delegated authority agreements on behalf of partners in the US and Canada.
About the Role – The Senior Broker Support Technician will provide a quality Binding Authority technical service to Brokers & Clients covering a range of North American property & casualty lines. To advise, manage and arrange for accurate client and/or Underwriter documentation to be produced and delivered within the appropriate timeframes; all in accordance with Lloyds, company and FCA requirements. Assume ownership for the technical requirements needed for the effective placement and servicing of new and renewal binders into the Lloyds market.
Responsibilities
- This is a front-end broker support role, so you will work closely with clients in the US & Canada, the broking team and Account Executives.
- Create MRC slips, endorsements and declarations
- Collate any additional information for market presentation
- Process monthly bordereau and submissions to Bureau for signing
- Register binder contracts at Lloyds using DCOM
- Upload risk information onto PPL
- Oversee the effective onboarding of binder agreements
- Ensure the effective day to day servicing of coverholder business
- Assist with open market technical support
Qualifications – This is a senior role, so candidates must be able to show strong experience and technical knowledge in the coverholder/dua broker environment. In-depth understanding of binder processes and procedures in the Lloyds market. Ability to problem-solve and devise solutions. Strong communication skills. Work with a client-focused, service driven mentality. Be able to perform under pressure and meet critical deadlines.
Pay range and compensation package – Permanent position. Hybrid working – Tue/Wed/Thur in the City office with Mon & Fri at home. Salary to £75,000. Excellent benefits package. Annual bonus.
Equal Opportunity Statement – Include a statement on commitment to diversity and inclusivity.
Senior Broker Support Technician employer: MW Appointments
Contact Detail:
MW Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Broker Support Technician
✨Tip Number 1
Familiarize yourself with the Lloyds market and its specific processes, especially regarding binder agreements. Understanding the nuances of MRC slips and endorsements will give you a significant edge during discussions.
✨Tip Number 2
Network with professionals already working in the coverholder/dua broker environment. Engaging with industry peers can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past challenges you've faced in similar roles. Be ready to discuss how you devised effective solutions under pressure.
✨Tip Number 4
Highlight your client-focused mentality during conversations. Share experiences where you successfully managed client relationships or improved service delivery, as this aligns with the role's requirements.
We think you need these skills to ace Senior Broker Support Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Broker Support Technician position. Highlight key responsibilities and qualifications that align with your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in the coverholder/dua broker environment. Emphasize your technical knowledge, problem-solving abilities, and client-focused mentality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Lloyds market and your ability to manage binding authority technical services. Use specific examples from your past experiences to demonstrate your skills.
Highlight Communication Skills: Since strong communication skills are essential for this role, make sure to provide examples in your application that illustrate your ability to effectively communicate with clients and colleagues under pressure.
How to prepare for a job interview at MW Appointments
✨Showcase Your Technical Knowledge
Make sure to highlight your experience and technical knowledge in the coverholder/dua broker environment. Be prepared to discuss specific binder processes and procedures you've worked with in the Lloyds market.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully solved problems in previous roles. This will show your ability to devise solutions under pressure, which is crucial for this position.
✨Emphasize Communication Skills
Since this role involves close collaboration with clients and the broking team, be ready to discuss how you effectively communicate complex information. Share instances where your communication skills made a difference.
✨Understand the Company Culture
Research the company's commitment to diversity and inclusivity. Be ready to discuss how your values align with theirs, as this can demonstrate your fit within their culture.
